Thalia Abundis

• Develop and implement sustainable systems within high schools to reduce climate emissions and promote sustainable education.
• Assist 45 high school students by facilitating 4 one hour workshops designed to develop leaderships skills encompassed within climate legislation, policy, projects, and education.
• Coordinated outreach efforts by performing 40 cold calls, 110 emails, and 20 scheduled in-person appointments to all communities, which promotes racial justice, diversity, equity, and inclusion within our forums of environmental activism.
• Developed and executed a project management timeline to assist my team of 8 members in marketing, communication, and leadership to meet project goals.
• Created and managed administrative taskings, such as 20 project meetings/agendas to monitor project performance and success.

• Surveyed 85 customers by phone, email, or in-person to discuss valuable information regarding modernized energy programs such as solar electric, smart meters, and green energy technologies to reduce their current carbon emission.
• Researched and identified energy home efficiencies by analyzing current/previous data home records.
• Compiled data to accurately update spreadsheets and produce timely reports on Google suite programs which determined the home's energy efficiency status.
• Assisted low-income communities by helping renters understand their energy consumption.
• Provided an explanation of affordable resources to upgrade home appliances for optimal financial savings.

• Facilitated student community outreach on college campus to expand participation, activism, and support for environmental and climate justice causes.
• Supported 4 educational events by contributing within areas of organization and planning.
• Scheduled 18 Zoom meetings to communicate with outside organizations for upcoming environmental justice collaboration events.
• Used strong interpersonal communication skills to convey information to a diverse group of audiences.

• Motivated 4 students towards learning, positive study habits, build self-confidence, and reduce fear of failure.
• Served as role model for mentees by demonstrating strong values and ethical standards.
• Promoted positive relationships between mentees and other peers or adults to encourage social resilience and an inclusive environment.
• Regularly assessed progress and provided feedback to support continued development.

• Volunteered to support local families in crisis by advocating for needed donations.
• Ensured sustainability initiatives by advocating for the "reuse" and "repurpose" model by eliminating excessive waste in landfills.
• Supported project work by applying strong team leadership for enhanced success.

• Received and inventoried clothing and home good donations to ensure items were suitable for distribution.

• Provided 100% customer service while completing orders.
• Ensured proper handling of cash management.
• Contributed to team success by completing orders quickly and accurately.
• Investigate and resolve customer service complaints and ensure total satisfaction from all guests regardingfood quality, service, and accommodations.