Personable and energetic Receptionist committed to delivering excellence in all facets of customer service and administrative support. Offering honed competencies in data-entry, database management and scheduling.
Efficiently schedules appointments, screening patient information, verifies payment methods, and ensures necessary referrals and authorizations are in place. Provides exceptional customer service, maintains productivity standards, and demonstrates proficiency in client systems and scheduling protocols. Also, adept at addressing patient inquiries during calls.
Performed HR duties including payroll, inventory management, and staff supervision. Developed forms for a new establishment and managed front office check-in/out. Handled incoming/outgoing calls, patient payments, and vital signs. Managed billing, coding, and established networking for a new office.
Proficiently handled billing and coding tasks, ensuring accuracy and compliance with regulations. Managed front office operations including check-in, check-out, and reception duties, providing a welcoming and organized environment for patients. Successfully processed payments and balanced financial transactions, contributing to the smooth financial management of the office. Responsible for opening and closing the office, ensuring security protocols were followed and all necessary tasks were completed for the day.
Proficiently handled billing and coding responsibilities, ensuring accurate processing of financial transactions. Managed front office operations, including check-in, check-out, and receptionist duties, fostering a positive patient experience from arrival to departure. Skillfully processed payments and maintained financial records, contributing to efficient office management. Trusted with the responsibility of opening and closing the office, ensuring a secure and organized environment at the start and end of each day."