Summary
Overview
Work History
Education
Skills
References
Timeline
Generic
Thalia Diaz-Huertas

Thalia Diaz-Huertas

Summary

Personable and energetic Receptionist committed to delivering excellence in all facets of customer service and administrative support. Offering honed competencies in data-entry, database management and scheduling.

Overview

6
6
years of professional experience
2
2
Language

Work History

SCHEDULING SPECIALISTS

RECEIVABLE SOLUTIONS INC.
05.2020 - 03.2022

Efficiently schedules appointments, screening patient information, verifies payment methods, and ensures necessary referrals and authorizations are in place. Provides exceptional customer service, maintains productivity standards, and demonstrates proficiency in client systems and scheduling protocols. Also, adept at addressing patient inquiries during calls.

OFFICE MANAGER

SOUTHERN PAIN SPECIALISTS
06.2018 - 02.2020

Performed HR duties including payroll, inventory management, and staff supervision. Developed forms for a new establishment and managed front office check-in/out. Handled incoming/outgoing calls, patient payments, and vital signs. Managed billing, coding, and established networking for a new office.

CLERICAL STAFF

PALMETTO PEDIATRICS & ADOLESCENT CLINIC PA
09.2017 - 05.2018

Proficiently handled billing and coding tasks, ensuring accuracy and compliance with regulations. Managed front office operations including check-in, check-out, and reception duties, providing a welcoming and organized environment for patients. Successfully processed payments and balanced financial transactions, contributing to the smooth financial management of the office. Responsible for opening and closing the office, ensuring security protocols were followed and all necessary tasks were completed for the day.

CLERICAL STAFF

FAMILY MEDICINE CENTERS OF SC
05.2016 - 09.2017

Proficiently handled billing and coding responsibilities, ensuring accurate processing of financial transactions. Managed front office operations, including check-in, check-out, and receptionist duties, fostering a positive patient experience from arrival to departure. Skillfully processed payments and maintained financial records, contributing to efficient office management. Trusted with the responsibility of opening and closing the office, ensuring a secure and organized environment at the start and end of each day."

Education

High School Diploma -

Ridge View High School
Columbia, SC
06.2014

Medical Billing And Coding

Ultimate Medical Academy - Clearwater
Clearwater, FL
01.2016

Skills

  • Bilingual Skills (Spanish/ English)
  • Typing Skills (over 40 words per min)
  • Organization Skills
  • Leadership Skills
  • Researching Skills
  • Problem solver
  • Documentation
  • Customer Service
  • Computer Skills
  • Relationship Building
  • Critical Thinking
  • Customer Complaint Resolution
  • Payment Processing

References


  • Jenaro Arjemi, 803-397-3965
  • Phalisha Wooten, 803-348-5622
  • Brianna Greene, 803-800-6196

Timeline

SCHEDULING SPECIALISTS

RECEIVABLE SOLUTIONS INC.
05.2020 - 03.2022

OFFICE MANAGER

SOUTHERN PAIN SPECIALISTS
06.2018 - 02.2020

CLERICAL STAFF

PALMETTO PEDIATRICS & ADOLESCENT CLINIC PA
09.2017 - 05.2018

CLERICAL STAFF

FAMILY MEDICINE CENTERS OF SC
05.2016 - 09.2017

High School Diploma -

Ridge View High School

Medical Billing And Coding

Ultimate Medical Academy - Clearwater
Thalia Diaz-Huertas