Thalia Garcia

During my time at Bison Insulation I had under my responsibilities: Payroll, Inventory Count, and Task assignment. I worked 5am to 6pm every weekday (with sparse free weekends). At the time I was in a lone position hence overtime.

• Collaborated with warehouse team members to maintain an organized and efficient storage system, ensuring accurate inventory data.
• Maintained strict confidentiality pertaining sensitive employee information throughout entire tenure as Lead Payroll Administrator.
• Developed custom payroll reporting tools for management, allowing for better analysis of labor costs and budgeting decisions.
• Enhanced employee satisfaction through prompt resolution of payroll inquiries or discrepancies reported via helpdesk tickets or face-to-face interactions.
• Consistently met deadlines for bi-weekly payrolls encompassing hundreds of employees across multiple states.
• Enhanced inventory accuracy by conducting thorough and regular physical counts of warehouse items.
• Completed physical inventory counts each month.
• Increased productivity within the QA team by introducing advanced tools like JIRA that streamlined task assignment, tracking, documentation.

• Streamlined operational efficiency by identifying areas of improvement and developing targeted action plans.
• Managed and mentored team of 6 employees.
• Improved employee retention rates with the implementation of a comprehensive onboarding process for new hires.
• Ensured consistent delivery of high-quality customer service through regular coaching sessions and performance evaluations for trainees.
• Gained knowledge of company policies, protocols and processes.
• Assisted in talent acquisition efforts, participating in interviews and selection processes for prospective manager trainees.