Thalia Lecusay Merino
Tampa,FL
Summary
Adept Senior Medical Manager with a proven track record at Faustino Perez Hospital, enhancing patient satisfaction and staff retention by over 20%. Expert in healthcare analytics and clinical leadership, I spearheaded accreditation efforts and developed innovative medical programs. My strong mentorship and effective communication skills have fostered trust and efficiency in fast-paced environments. Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
2
2
years of professional experience
Work History
Senior Medical Manager
Faustino Perez Hospital
12.2020 - 11.2022
- Advanced the organization''s reputation by successfully leading accreditation efforts and maintaining compliance with industry standards.
- Established strong partnerships with external organizations for better resource sharing, collaboration, and support in achieving common goals.
- Developed strategic plans aligning organizational objectives with industry trends and local market needs.
- Increased staff retention rates through strong leadership, mentorship, and professional development opportunities.
- Improved patient care by developing and implementing innovative medical programs and protocols.
- Spearheaded initiatives that increased patient satisfaction scores while maintaining a high level of safety within the facility.
- Managed complex projects from inception to completion, ensuring timely execution within budget constraints.
General Doctor
Faustino Perez Hospital
09.2020 - 11.2022
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Called and faxed pharmacies to submit prescriptions and refills.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Collected and documented patient medical information such as blood pressure and weight.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
Education
M.D. - Medicine
Medical Sciences of Matanzas
Matanzas, Cuba06.2020
Skills
- Clinical Leadership
- Medical Education
- Healthcare Analytics
- HIPAA Compliance
- Customer Service
- Medical terminology knowledge
- Medical Terminology
- Vital Sign Monitoring
- EMR / EHR
- Direct Patient Care
- Clinical Documentation
- Data Entry
- Phlebotomy
- Reliable team player
- Immunization Administration
- Phlebotomy Techniques
- Specimens collection and processing
- Laboratory Specimen Collection
- Medical Procedures
- Maintaining confidentiality
- First Aid
- Anatomy and Physiology Knowledge
- Medical supply inventory
- Medical office administration
- Hospice Care
- Wound care specialist
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Senior Medical Manager
Faustino Perez Hospital
12.2020 - 11.2022
General Doctor
Faustino Perez Hospital
09.2020 - 11.2022
M.D. - Medicine
Medical Sciences of Matanzas
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