Attentive and creative Aesthetician graduate with knowledge in skin analysis and full-body & facial treatments in the beauty industry. Knowledgeable in educating clients on product ingredients, adhering to strict sanitation protocols, recommending skin care products, operating specialized equipment, and managing client relationships.
Hi, I’m
Thalia M Gleason
Bolingbrook,IL
Summary
Overview
1
Certification
Work History
Anthony’s RestaurantJoliet, IL
Hostess
09.2024 - Current
Job overview
- Facilitate welcoming of up to 300 guests daily elevating their customer experience
- Oversee waitlists & reservations in high-volume restaurant, reducing wait times by 25%
- Managed all phone-based reservations and To-Go orders, leveraging strong communication skills to provide customers with accurate wait times and minimize stressful situations
- Strengthened core hospitality skills through hands-on experience in customer interaction and collaborative team support, directly contributing to positive guest relationships and a cohesive work environment by supporting the front-of-the-house staff.
McDonald’sBolingbrook, IL
Crew Member
04.2021 - 09.2024
Job overview
- Delivered quick, friendly service and maintained high cleanliness standards by collaborating effectively with team members and improving dining area organization, resulting in enhanced customer satisfaction and a sanitary environment
- Streamlined operations across three distinct service areas (drive-thru, counter, kitchen) by implementing efficient work processes, cutting down average service times and ensuring consistent order precision
- Prepared food items by following strict sanitary procedures and safety checklists, resulting in full compliance with health codes and zero contamination incidents
- Built strong interpersonal skills and the ability to work under pressure by professionally training new employees and maintaining a positive attitude, which kept the workplace positive and efficient during busy shifts.
Education
Tricoci University of BeautyGlyn Ellen, IL
Licensed Esthetician Program
01.2025
University Overview
- Completed 750 hours of state-required training
- Performed services by appointment and walk-in clients, refining skills through real-world experience
Plainfield EastPlainfield, IL
High School Diploma
05.2023
University Overview
Skills
- Client consultations
- Skincare analysis
- Sterile environment maintenance
- Equipment operation
- Beauty & wellness
- Client education
- Personalized skincare routines
- Retail sales
Certification
Illinois Esthetician License, 131.022559
Timeline
Hostess
Anthony’s Restaurant
09.2024 - Current
Crew Member
McDonald’s
04.2021 - 09.2024
Tricoci University of Beauty
Licensed Esthetician Program
Plainfield East
High School Diploma