Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Thalia Mora

Castro Valley,CA

Summary

Certified Medical Assistant with proven expertise in patient care, medical record management, and clinical procedures. Demonstrates strong communication and adaptability skills, ensuring effective support to healthcare teams and exceptional service to patients. Committed to continuous professional development and excellence in healthcare delivery.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Medical Assistant

CalSpineMD / Orthopedic Spine
San Ramon, USA
12.2023 - Current
  • Registered new patients into practice management software program accurately entering demographic information.
  • Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
  • Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
  • Provided physician support during injections and pain procedures by operating C-arm X-Ray machine.
  • Assisted with pre-operative preparation of patients including providing instruction about post-operative care plans.
  • Managed administrative tasks, including appointment scheduling and creating patient medical histories.
  • Generated and followed up on authorization requests for orders and referrals to ensure compliance.
  • Restocked and sanitized examination rooms between patient visits while ensuring safe disposal of hazardous materials.
  • Cared for postoperative patients by performing wound care, staple removals, and Hemovac drain management.
  • Effective communication with attorneys' offices when handling personal injury cases.

Medical Assistant Externship

Epic Care
Dublin, USA
04.2023 - 05.2023
  • Facilitated examination and treatment of patients under supervision of Physician.
  • Cultivated strong patient relationships through compassionate care during visits.
  • Supported physicians as trusted chaperone in clinical settings to enhance patient experiences.
  • Updated patient demographics to ensure accurate records and streamline operations.
  • Maintained cleanliness and restocked supplies in patient rooms for optimal conditions.

Team Leader/Shift Supervisor

FedEx Express
Oakland, USA
08.2018 - 05.2023
  • Participated in regular meetings with senior leadership to provide updates on team progress and daily tasks.
  • Maintained a positive work environment that promoted collaboration between team members.
  • Mentored newly hired employees on machine operations and implemented training on safety procedures to prevent injuries.
  • Monitored daily workflow to ensure adherence to established policies and procedures.
  • Coordinated with other shift leaders and management to ensure smooth transitions between shifts.

Education

Certified Clinical Medical Assistant - Clinical Medical Assisting

Carrington College
San Leandro, CA
05.2023

High School Graduate -

San Lorenzo High School
San Lorenzo, CA
01.2017

Skills

  • Staple removal procedures
  • C-arm X-ray operation
  • Hemovac drain removal
  • EMR / EHR
  • Vital signs measurement
  • HIPAA compliance
  • Appointment scheduling
  • Wound care
  • Patient communication
  • Data entry
  • Supply management
  • Patient-focused care
  • Venipunctures
  • Proper sterilization techniques
  • Stocking supplies
  • Suture removal
  • Adaptable
  • Sterile technique
  • Procedure assistance

Certification

Basic Life Support

CCMA

References

References available upon request.

Timeline

Medical Assistant

CalSpineMD / Orthopedic Spine
12.2023 - Current

Medical Assistant Externship

Epic Care
04.2023 - 05.2023

Team Leader/Shift Supervisor

FedEx Express
08.2018 - 05.2023

Certified Clinical Medical Assistant - Clinical Medical Assisting

Carrington College

High School Graduate -

San Lorenzo High School

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