Thalia Moya
Amityville,US
Summary
Dedicated professional with solid background in high-volume office environments focused on delivering exceptional clerical and operational support for professionals. Upbeat individual with friendly demeanor and sound judgment to handle diverse daily tasks with minimal oversight. Well-versed in managing office supplies, paperwork and project needs.
Overview
13
13
years of professional experience
Work History
Administrative Assistant
NYU Langone Medical Center, Cardiology
Huntington Station, NY
12.2021 - Current
- Maintained strict patient data procedures to comply with HIPAA laws, and prevent information breaches.
- Developed and updated administrative processes to achieve organizational objectives, and improve office efficiency.
- Responded to patient issues to provide immediate resolution, and improve retention.
- Scheduled office cardiac procedures, appointments, meetings, and events for management staff.
- Crafted various written correspondence, such as letters, memos, obtaining authorization for procedure reports, emails, and presentations.
Practice Associate
Northwell Health Southside Hospital, Orthopedics
Babylon, NY
10.2019 - 12.2020
- Responds to patient inquiries related to surgery. Acts as a liaison between the patient and physician regarding the surgery.
- Ensured accuracy of claims before submission.
- Prepared exam rooms for incoming patients including stocking supplies and setting up equipment.
- Provided assistance to medical staff with administrative tasks such as charting, filing, scanning documents, and scheduling tests.
- Maintained physician schedules for multiple providers ensuring accuracy of appointment times and duration of visits.
Practice Office Associate
Northwell Health, Gastro and Internal medicine
Mineola, NY
07.2017 - 10.2019
- Analyze denied claims, resubmit claims, document claim statuses, request medical records, file appeals, redeterminations, etc.
- Coordinated patient schedules efficiently.
- Assisted in creating reports for monthly performance metrics.
- Coordinated various tasks between different departments within the practice office on behalf of the Practice Office Manager.
- Monitored patient flow throughout the day and ensured that all appointments were running smoothly.
- Maintained service excellence, working closely with clients to quickly address needs and resolve issues or complaints.
Executive's Associate
Long Island Minority AIDS Coalition
Farmingdale, NY
09.2015 - 07.2016
- Forwards information by receiving and distributing communications, collecting and mailing correspondence, and copying information.
- Maintains supplies by checking stock to determine inventory levels, anticipating requirements, placing and expediting orders, verifying receipt, and stocking items.
- Assisted in developing organizational policies and procedures that are in compliance with applicable laws and regulations.
- Provided administrative support to the executive team including scheduling appointments, managing calendars, arranging travel plans, preparing expense reports.
Classroom Teacher's Assistant
Sunshine Developmental School
Jamaica, NY
01.2012 - 09.2015
- Adapted teaching methods and materials to meet students' varying needs and interests.
- Tutored and assisted children individually and in small groups to help master assignments and reinforce learning concepts.
- Prepared lesson materials, bulletin board displays, exhibits and demonstrations to assist teachers in classroom preparation.
- Established positive relationships with students, parents, fellow teachers and school administrators.
- Worked one-on-one with special needs students to help navigate through school challenges.
Education
Some College (No Degree) -
John Jay College of Criminal Justice
East Garden City, NYSkills
- Consistent Task Prioritization
- Typing Proficiency: 60 WPM
- Analytical Problem-Solving Skills
- Skilled in Microsoft Office/ Excel
- Strategic Planning
- Effective Communication Skills
- Certified in CPR/First Aid
- Independently Managing Multiple Tasks
- Teacher's Assistant NYS Certification Level I
- International classification of diseases (ICD9CM)
- Account management
- Internal communications
- Health insurance processing
Timeline
Administrative Assistant
NYU Langone Medical Center, Cardiology
12.2021 - Current
Practice Associate
Northwell Health Southside Hospital, Orthopedics
10.2019 - 12.2020
Practice Office Associate
Northwell Health, Gastro and Internal medicine
07.2017 - 10.2019
Executive's Associate
Long Island Minority AIDS Coalition
09.2015 - 07.2016
Classroom Teacher's Assistant
Sunshine Developmental School
01.2012 - 09.2015
Some College (No Degree) -
John Jay College of Criminal Justice
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