Developed strong customer service and time management skills in fast-paced environment. Demonstrated ability to thrive in high-pressure situations while maintaining attention to detail and quality. Looking to transition into new field where these transferrable skills can be effectively utilized.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Barista
Its Boba Time
1425 N Verdugo Glendale CA 91208
03.2023 - 09.2023
Used POS system to accurately enter orders and process payments.
Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
Prepared specialty drinks such as bobas, smoothies and tees.
Prepared food items such as Acai bowls and fried foods.
Assisted customers with dietary restrictions, suggesting suitable alternatives when necessary.
Trained new staff members on proper drink and food preparation, resulting in consistent product quality across the team.
Maintained a clean and organized workspace for optimal productivity and safety.
Contributed to a positive team environment through effective communication and collaboration with colleagues.
Balanced cash register accurately at shift''s end, demonstrating responsibility and trustworthiness.
Kept supplies well-stocked by monitoring usage patterns and placing orders in a timely manner.
Learned special recipe items and seasonal offerings to best meet customer needs.
Sanitized equipment and wiped down counters and tables to prevent spread of germs.
Education
Business Management
Woodbury University
Burbank, CA
08.2023
High School Diploma -
Verdugo Academy
Glendale, CA
06.2023
Skills
Team Player
Cash Handling
POS System Operation
Team Leadership
Certified Safe Food Handling
Food Preparation
Drink customization
Up-selling
Excellent math skills
Opening and closing duties
Accomplishments
Supervised team of 3 staff members.
Certification
Health and Safety for Food Handlers Certification - ServSafe.
Interests
Yoga
Fashion
Music
Samba and Salsa Dance
Passionate about balancing physical health with mental and emotional wellness
Personal Development and Self-Improvement
Youth Development Programs
Offering time and support to shelters for the homeless, women, and animals
Youth mentor, providing guidance and support to empower the next generation of leaders
I enjoy helping others and giving back to the community