Thalia Perez
Operations Administrator
Brooklyn,NY
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
7
7
years of professional experience
Work History
Operations Administrator
Revivn Public Benefit Corporation
08.2022 - Current
- Negotiated with distributors to find quality products and best prices.
- Coordinated meetings for Operations both in office and remotely via Google Calendar.
- Analyzed department metrics and performance and reported findings to management.
- Tracked company equipment, tools and technology to manage inventory.
- Directed associate warehouse teams to process inbound and outbound shipments with speed and accuracy.
- Assisted with documenting key processes and procedures and security protocols.
- Enforced regulatory and company policy compliance to improve workplace and employee safety and readiness.
- Outsourced unnecessary services to save on labor, supplies and equipment costs and adhere to company budgets.
Guest Service Agent
Compass Group USA
08.2021 - 08.2022
- Assisted guests with check-ins, account inquiries and any additional services needed.
- Scheduled and made appointments for over 100 attorneys.
- Took reservations over the phone and through email, recording attorney information in computer system and verifying details.
- Welcomed guests of the attorneys on arrival, displaying professional and friendly approach.
- Provided guests with information on local attractions, restaurant and transportation services to enhance welcome.
Inventory Manager
Supercuts
04.2016 - 06.2020
- Participated in regular cycle counts to confirm the accuracy of inventory records.
- Led improvement initiatives to advance operational efficiencies and increase revenue.
- Monitored inventory levels to confirm compliance with company policy.
- Promoted brand at industry events and through ongoing networking efforts.
- Maintained sufficient inventory levels to meet customer demands at all times.
- Analyzed inventory data to identify and address stock discrepancies.
- Labeled, organized and located inventory items in staging areas or on shelves according to quantity, size, or type of material.
Education
Bachelor of Science - Criminal Justice
University of Phoenix
Tempe, AZ05.2024
Skills
- Safe Work Methods
- Policy Enforcement
- Warehouse Operations
- Shipment Processing
- Database Maintenance
- Policy Development and Enforcement
- Hiring and Onboarding
- Administrative Leadership
Timeline
Operations Administrator
Revivn Public Benefit Corporation
08.2022 - Current
Guest Service Agent
Compass Group USA
08.2021 - 08.2022
Inventory Manager
Supercuts
04.2016 - 06.2020
Bachelor of Science - Criminal Justice
University of Phoenix
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