Summary
Overview
Work History
Education
Skills
Timeline
SalesAssociate

Thalia Ramos

San Marcos,TX

Summary

Dynamic and reliable professional with a proven track record at Burlington, excelling in customer service and cash handling. Adept at building relationships and enhancing customer satisfaction through effective communication and problem-solving skills. Recognized for maintaining a positive environment and achieving sales goals while managing high-stress situations with ease.

Overview

1
1
year of professional experience

Work History

Sales Associate

Burlington
05.2025 - Current
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.

Office Assistant

Sigala Interior LLC
05.2024 - 01.2025
  • Maintained confidentiality in handling sensitive information while performing administrative tasks.
  • Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
  • Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
  • Expedited document processing with accurate data entry and timely filing.
  • Contributed to a positive work environment by fostering open communication among colleagues.
  • Increased customer satisfaction by providing professional and courteous front desk support.
  • Prepared and edited documents to produce precise, accurate and professional communication.

Education

Associate Of Applied Science - Radiology Imaging

Austin Community College
Austin, TX

High School Diploma -

Lockhart Highschool
Lockhart, TX

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Listening skills
  • Multi-tasking strength
  • Problem-solving
  • Excellent people skills
  • Reliable and punctual
  • Goal oriented
  • Exceptional customer service
  • Relationship building
  • Outgoing personality
  • Cash handling
  • Money handling
  • Flexible schedule
  • Verbal/written communication
  • Cash register operation
  • Stocking and receiving
  • Cash handling accuracy
  • Client service
  • Conflict resolution
  • Store opening and closing
  • Sales expertise
  • Product sales
  • Customer needs assessment
  • Complex Problem-solving

Timeline

Sales Associate

Burlington
05.2025 - Current

Office Assistant

Sigala Interior LLC
05.2024 - 01.2025

Associate Of Applied Science - Radiology Imaging

Austin Community College

High School Diploma -

Lockhart Highschool

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Thalia Ramos