Thalia Rivera
Middletown,CT
Summary
Licensed and experienced Pharmacy Technician. Knowledgeable in all facets of pharmacy operations. Outstanding organizational skills and medical receptionist expertise. Successful in quickly and accurately filling prescription orders and building relationships with customers for sustained business growth and customer retention. Team-oriented and dedicated to collaboratively delivering exceptional customer service.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Dispensary Pharmacy Technician and Receptionist
Zen Leaf
04.2024 - Current
- Creating medical patients profiles
- PMP'ing medical patients to obtain correct allotment information
- Checking patient records for accuracy
- Transferring calls to proper channels
- Troubleshooting any problems customers may have
- Updating medical and recreational patients profiles to contain the most accurate information
- Following HIPPA guidelines
- Pulling and labeling medical patients orders
- Head of daily inventory counts
- Assisting pharmacists’ and store managers with any other tasks
Pharmacy Technician
CVS Pharmacy
01.2023 - 04.2023
- Inputting new prescription and refill requests for patients
- Dispensing medication to patients per the prescription or provider's orders
- Packing and labeling prescriptions
- Processing insurance claims
- Tracking inventory
- Assisting pharmacist with any other tasks
Waitress
Mary's Diner
01.2022 - 03.2022
- Take customers orders according to their specifications
- Keep workspace clean and complete side work in between customers
- Provide outstanding customer service
- Clean store in between customers
Education
Pharmacy Technician Certification -
Naugatuck Valley Community College
Waterbury, Ct05.2022
High School Diploma - Culinary Arts Program
W.F. Kaynor Technical High School
Waterbury, Ct06.2020
Skills
- Receptionist experience
- Organized and detail oriented
- Quick adaptability
- Excellent communication
- Active problem solving
- Eager to learn
Certification
- Pharmacy Technician PTCB Certified Nov. 2022 to present
Timeline
Dispensary Pharmacy Technician and Receptionist
Zen Leaf
04.2024 - Current
Pharmacy Technician
CVS Pharmacy
01.2023 - 04.2023
Waitress
Mary's Diner
01.2022 - 03.2022
Pharmacy Technician Certification -
Naugatuck Valley Community College
High School Diploma - Culinary Arts Program
W.F. Kaynor Technical High School
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