Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Thalia Rodriguez

Las Vegas,NV

Summary

Personable and energetic hard-worker committed to delivering excellence in all levels of customer service. While remaining a very organized and dependable candidate, I am a successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Hair Stylist

Makeup By Sonia Tello & Co.
08.2023 - 03.2024
  • Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
  • Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
  • Processed payments, entering sales in register for prompt customer service.
  • Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
  • Scheduled customer appointments and rearranged individual time slots to meet demand.
  • Collaborated with fellow stylists to create a positive work environment and share best practices.
  • Successfully managed a high volume of clients during peak hours while maintaining a calm and efficient demeanor.
  • Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
  • Organized sales area and work station to showcase products and boost sales.

Manager/Receptionist/Barber

Rome Barbershop
01.2021 - 04.2022
  • Accomplished multiple tasks within established timeframes.
  • Managed and motivated employees to be productive and engaged in work.
  • Onboarded new employees with training and new hire documentation.
  • Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
  • Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
  • Launched new products and services with thorough market research, leading to increased revenue growth.
  • Established team priorities, maintained schedules and monitored performance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Handled cash transactions and maintained sales and payments records accurately.

Receptionist

Jardin Premium Cannabis Dispensary
03.2019 - 04.2020
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Resolved customer problems and complaints.
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
  • Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
  • Handled sensitive information with discretion while maintaining strict confidentiality standards.
  • Assisted with onboarding new clients and securing paperwork completion.
  • Collaborated with management to improve internal processes and procedures for better workflow optimization.

Salon Assistant & Receptionist

Hottie Hair Salon
08.2018 - 03.2019
  • Helped prepare clients for hair service.
  • Prepared workstations for incoming stylists each morning, ensuring all necessary tools were clean, sanitized, and readily available.
  • Offered exceptional service and support to walk-in and scheduled customers.
  • Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
  • Processed payments, entering sales in register for prompt customer service.
  • Freed up stylists to focus on customers by personally handling basic tasks such as restocking supplies.
  • Answered telephone calls to provide information and schedule new appointments.
  • Prepared and mixed color formulas for clients' hair.
  • Maintained a well-organized salon environment by managing supplies inventory and restocking when necessary.
  • Massaged clients' scalp during shampoos.
  • Assisted in the training of new hires, sharing expertise and helping them adapt quickly to salon procedures and expectations.

Salon Lead Assistant

Wynn|Encore
04.2017 - 08.2018
  • Built strong relationships with customers through positive attitude and attentive response.
  • Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Enhanced client satisfaction by providing excellent customer service and maintaining the salon''s cleanliness.
  • Demonstrated professionalism with every interaction, creating a welcoming environment that encouraged repeat business from satisfied clients.
  • Prepared and mixed color formulas for clients' hair.
  • Assisted stylists in achieving desired results for clients through precise shampooing, conditioning, and blow-drying techniques.
  • Massaged clients' scalp during shampoos.
  • Assisted in the training of new hires, sharing expertise and helping them adapt quickly to salon procedures and expectations.
  • Assisted hair stylists with colorwork by applying base colors and toners.
  • Prepared clients for hair cuts and styles with soothing shampoo work.
  • Assisted hairdressers with cutting, coloring, and styling hair to maintain salon workflow efficiency.

Education

Licensed Barber -

Masterpiece Barber School
01.2019

Licensed Cosmetologist -

Paul Mitchell The School
01.2018

Olympian High School
01.2015

Skills

  • Ability to Manage Multiple Tasks
  • Remain Calm in a Very High Paced and Stressful Environment
  • Bilingual ; Spanish and English
  • Organized
  • Resourceful
  • Knowledge of Computer and Multi-line Phone Skills
  • Excellent Customer Service Skills
  • Active Listener
  • Creative Problem Solving
  • Quick and Eager Learner

Certification

  • Hair Extensions
  • Eyelash Extensions
  • Brazilian Blowout
  • Tooth Gemz
  • Vacuum BBL

Timeline

Hair Stylist

Makeup By Sonia Tello & Co.
08.2023 - 03.2024

Manager/Receptionist/Barber

Rome Barbershop
01.2021 - 04.2022

Receptionist

Jardin Premium Cannabis Dispensary
03.2019 - 04.2020

Salon Assistant & Receptionist

Hottie Hair Salon
08.2018 - 03.2019

Salon Lead Assistant

Wynn|Encore
04.2017 - 08.2018

Licensed Barber -

Masterpiece Barber School

Licensed Cosmetologist -

Paul Mitchell The School

Olympian High School
Thalia Rodriguez