Summary
Overview
Work History
Education
Skills
Timeline
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Thalia Rogers

Summary

Proven leader and problem-solver with a track record of enhancing customer experience and engagement at Riteaid Pharmacy. Skilled in streamlining operations and inventory management, I significantly increased store efficiency and sales. My ability to build strong client relationships and provide compassionate care at Change Inc Homecare underscores my customer service excellence.

Overview

4
4
years of professional experience

Work History

Assistant Store Manager

Riteaid Pharmacy
03.2020 - 02.2024
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Rotated merchandise and displays to feature new products and promotions.
  • Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.

Personal Care Assistant

Change Inc Homecare
02.2020 - 03.2022
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Supported clients'' mental health by actively listening to concerns and offering compassionate companionship during challenging times.

Education

High School Diploma -

Central High School
Bridgeport, CT

Training Direct
Bridgeport, CT

Skills

  • Problem-Solving
  • Customer Service
  • Customer Service and Engagement

Timeline

Assistant Store Manager

Riteaid Pharmacy
03.2020 - 02.2024

Personal Care Assistant

Change Inc Homecare
02.2020 - 03.2022

High School Diploma -

Central High School

Training Direct

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Thalia Rogers