Dynamic legal professional seeking to transition expertise to the auto finance sector, leveraging finely-honed communication, negotiation, and analytical skills to cultivate robust relationships with dealerships as Relationship Manager. Adept at setting and surpassing objectives, I am committed to driving success, fostering collaborative growth, and prioritizing customer satisfaction, while further developing professional and leadership acumen.
Overview
9
9
years of professional experience
Work History
Practice Assistant
Ryan Law Firm
Dallas, TX
12.2022 - 10.2023
Reported to a team of three attorneys and managed team calendar of trial dates, hearings and deadlines at a property tax law firm, ensuring meticulous tracking and organization of crucial events.
Collaborated closely with managing attorneys and Billing department to prepare a high volume of tax property documentation for electronic filing, ensuring efficiency and accuracy during busy filing season.
Oversaw the comprehensive management of daily activities in TAP, the company database used to record case property settlements, electronic filings and closings.
Facilitated communication with various departments, including the Billing department, to relay updates on case closings and property settlement amounts.
Thoroughly reviewed client contracts to verify adherence to guidelines and standards, meticulously overseeing the signing process to ensure all agreements were finalized with precision and accuracy.
Car Salesperson
McDavid Honda of Irving
Irving, TX
09.2022 - 10.2022
Ensured that all paperwork was completed accurately before submitting it to the dealership's finance office.
Presented persuasive arguments to close deals quickly while maintaining high profit margins for the dealership.
Estate Coordinator II
ALSAC/St. Jude Children’s Research Hospital
Memphis, TN
01.2018 - 03.2021
Orchestrated the administration of a substantial volume of bequests to St. Jude within Wills, Trusts, and other testamentary documents, encompassing specific percentage residual and contingent allocations.
Evaluated and prepared documents for probate administration, including receipts, waivers, and legal notices, ensuring accuracy and compliance with legal requirements.
Demonstrated compassionate and appreciative communication with estate attorneys, executors, and family members, conveying ALSAC’s policies and procedures to facilitate the efficient liquidation of estates and timely distribution of bequests.
Oversaw the administration process for the liquidation of Latin American estates, actively engaging with Spanish-speaking executors to facilitate document transfer and ensure smooth execution.
Consistently translated scripts into Spanish for promotional marketing purposes as per request, ensuring effective communication with Spanish-speaking audiences.
Analyzed complex final account documentation to verify estate expenses adhered guidelines effectively, that included high value estates.
Developed proficient use of sophisticated data software to support bequest administration.
ALLData Representative - Order Processor
Autozone Headquarters
Memphis, TN
01.2017 - 12.2017
Provided comprehensive customer support, guiding users through AllData, an automotive repair information program, by effectively resolving technical issues in a timely manner.
Proficiently managed legacy software systems to process contracts and payments, facilitating the timely distribution of AllData automotive software products across the U.S., Canada and Puerto Rico.
Executed highly detailed responsibilities, conducting regular software audits, managing product updates, implementing price adjustments, and administering contract modifications for current subscribers on both monthly and annual subscriptions.
Enhanced operational efficiency by introducing streamlined order processing procedures, fostering real improvements in workflow management.
Paralegal
Immigration Law Offices of Jaime B. Naini
Memphis, TN
07.2015 - 12.2016
Supported a team of four attorneys in researching and compiling evidence for Asylum and Withholding of Removal applications, managing over 150 cases.
Exercised empathetic communication and navigated sensitive conversations to extract critical case details from clients escaping political, social, and religious persecution.
Facilitated attorney-client communication through Spanish translation during consultations, asylum interviews, and information gathering, ensuring clear communication and comprehensive legal assistance.
Managed a high-volume calendar of crucial firm-wide deadlines, meticulously coordinating consultations, client preparation meetings, and interviews with precision.
Assisted in preparing clients for their Affirmative Asylum interviews and trial hearings.
Legislative Intern
Tennessee State Capitol
Nashville, TN
06.2014 - 06.2014
Delivered effective administrative support for Chairman Harry Brooks of the House Education Committee and Chairman Mark White of the House Education Sub-Committee in the 108th General Assembly.
Supported weekly committee meetings by overseeing the preparation of materials on pending legislation, including the weekly legislative calendar and memorandums summarizing the proceedings of events.
Actively gathered constituent feedback on pending legislation, addressed inquiries, and organized mail lists to ensure effective community engagement and communication.
Education
Bachelor of Arts - International Studies
The University of Memphis
Memphis, TN
08-2015
Skills
Fluent in Spanish (native language)
Proficient in Microsoft Office Suite (Word, Excel, Outlook) and Google Docs
Adept at navigating and submitting documents via eFile system
Typing speed: 63 words per minute
COMMUNITY OUTREACH AND VOLUNTEER WORK
Refugee Empowerment Program, Memphis, TN
(Citizenship Preparedness and ESOL Instructor Assistant)
Junior Associate at Jákó And Partners Law Firm (previously: Holczer, Jákó, Boross Law Firm)Junior Associate at Jákó And Partners Law Firm (previously: Holczer, Jákó, Boross Law Firm)