Summary
Overview
Work History
Education
Language skills
COMMUNITY OUTREACH AND VOLUNTEER EXPERIENCE
REFERENCES
Timeline
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THALIA SANCHEZ

Dallas,TX

Summary

Self-motivated and detail-oriented International Studies graduate with strong communication, presentation, and negotiation skills. Known for consistently exceeding expectations and delivering high-quality results. Driven by a passion for continuous growth and professional development, seeking opportunities in a legal environment to further enhance legal knowledge, leadership abilities, and client service expertise.

Overview

10
10
years of professional experience

Work History

Executive Assistant

JAMS: Mediation, Arbitration, and ADR Services
Dallas, TX
01.2024 - Current
  • Delivers professional, concierge-level client service, including client and neutral check-in, room assignments, front desk management, and reception logistics.
  • Moderates virtual and hybrid hearings by coordinating conference rooms, panelists, and clients; provides real-time technology support and troubleshooting, collaborating with IT to ensure seamless sessions.
  • Performs a variety of administrative tasks including case management support, data entry, document retention, mail distribution, and filing; assists with special projects as assigned by management.
  • Oversees food and beverage service logistics, including stocking, set-up, maintenance, and breakdown of cafes and lunch buffets to support daily office operations.
  • Maintains facility operations by liaising with building management and security; partners with management to address facility issues, repairs, and operational needs.
  • Supports Senior AACS and AMFA staff with safety planning, evacuation procedures, and office safety initiatives.
  • Completes additional administrative and operational duties as assigned, maintaining flexibility and responsiveness to business needs.

Practice Assistant

Ryan Law Firm
Dallas, TX
04.2021 - 12.2023
  • Supported a team of three attorneys by managing the master calendar of trial dates, hearings, and filing deadlines, ensuring accurate tracking and seamless coordination of critical events.
  • Partnered with managing attorneys and the Billing department to prepare and electronically file a high volume of property tax documents with precision and efficiency, particularly during peak filing seasons.
  • Oversaw the daily management and data integrity of TAP, the firm’s proprietary database, accurately recording property settlements, electronic filings, and case closings.
  • Acted as a key liaison between legal teams and the Billing department, proactively communicating updates on case closures, property settlement amounts, and client billing status to ensure accurate and timely invoicing.
  • Streamlined internal processes by identifying opportunities to improve database management practices and filing workflows, contributing to increased operational efficiency and reduced administrative errors.

Estate Coordinator II

ALSAC/ST. JUDE CHILDREN'S RESEARCH HOSPITAL, I - Legal
Memphis, TN
01.2018 - 05.2021
  • Managed the administration of a high volume of bequests to St. Jude through Wills, Trusts, and other testamentary documents, including specific, percentage, residual, and contingent allocations.
  • Prepared and reviewed probate documents—such as receipts, waivers, and legal notices—ensuring compliance with legal requirements and maintaining a high standard of accuracy.
  • Communicated compassionately and professionally with estate attorneys, executors, and family members, clearly explaining ALSAC’s policies and procedures to support efficient estate liquidation and prompt bequest distribution.
  • Led the administration and liquidation of Latin American estates, collaborating with Spanish-speaking executors to facilitate document transfers and ensure seamless execution.
  • Translated promotional marketing scripts into Spanish upon request, enhancing engagement and outreach to Spanish-speaking audiences.
  • Analyzed complex final account documents to confirm estate expenses complied with guidelines, including estates of significant value.
  • Mastered advanced data management software to streamline and support the bequest administration process.

ALLData Representative - Order Processor

AUTOZONE HEADQUARTERS
Memphis, TN
01.2017 - 12.2017
  • Resolved technical issues and guided users through AllData’s automotive repair information system, consistently delivering timely, high-quality customer support and boosting user satisfaction rates.
  • Streamlined legacy software operations to expedite contract and payment processing, enabling faster distribution of AllData products across the U.S., Canada, and Puerto Rico.
  • Conducted regular audits, implemented product updates, adjusted pricing, and processed contract modifications with precision, ensuring 100% compliance for monthly and annual subscription accounts.
  • Led initiatives to optimize order processing procedures, reducing processing times and significantly improving overall workflow efficiency.
  • Actively contributed to operational improvements that enhanced service delivery, increased customer retention, and supported revenue growth initiatives.

Paralegal

IMMIGRATION LAW OFFICES OF JAMIE B. NAINI, Asylum Law
Memphis, TN
07.2015 - 12.2016
  • Supported a team of four attorneys by accumulating research and revising legal documents to generate successful Asylum and Withholding of Removal applications for use in Immigration Court proceedings.
  • Utilized consecutive and simultaneous methods to interpret for attorneys and clients during consultations, court preparations and Asylum interviews with the United States Citizenship and Immigration Services (USCIS) in Memphis.
  • Prepared clients fleeing political, social, religious or ethnic persecution in Final Immigration Court proceedings.
  • Interpreted affidavits, official documents and research in Spanish and French into English for use in Immigration Court proceedings.
  • Prepared routine legal correspondence and memoranda for attorney partners.

Legislative Intern

TENNESSEE STATE CAPITOL
Nashville, TN
07.2015 - 12.2016
  • Provided administrative support to Chairman Harry Brooks (House Education Committee) and Chairman Mark White (House Education Sub-Committee), ensuring smooth daily operations and efficient legislative workflows.
  • Coordinated weekly committee meetings by preparing materials for pending legislation, managing the legislative calendar, and drafting detailed memorandums summarizing key proceedings.
  • Collected and organized constituent feedback on pending legislation, addressed inquiries, and maintained targeted mailing lists to strengthen community engagement and legislative responsiveness.

Education

Bachelor of Arts - INTERNATIONAL STUDIES

University of Memphis
Memphis, TN
08.2015

Language skills

  • Fluent in Spanish and skilled in simultaneous, consecutive and sight reading interpretation.

COMMUNITY OUTREACH AND VOLUNTEER EXPERIENCE

Refugee Empowerment Program - Memphis, TN

  • Citizenship Preparedness and ESOL Instructor Assistant

Metropolitan Inter-Faith Association - Memphis, TN

  • Meals on Wheels Program
  • Junior League of Memphis

REFERENCES

  • Vickie Montgomery (901) 484-8954

Timeline

Executive Assistant

JAMS: Mediation, Arbitration, and ADR Services
01.2024 - Current

Practice Assistant

Ryan Law Firm
04.2021 - 12.2023

Estate Coordinator II

ALSAC/ST. JUDE CHILDREN'S RESEARCH HOSPITAL, I - Legal
01.2018 - 05.2021

ALLData Representative - Order Processor

AUTOZONE HEADQUARTERS
01.2017 - 12.2017

Legislative Intern

TENNESSEE STATE CAPITOL
07.2015 - 12.2016

Paralegal

IMMIGRATION LAW OFFICES OF JAMIE B. NAINI, Asylum Law
07.2015 - 12.2016

Bachelor of Arts - INTERNATIONAL STUDIES

University of Memphis

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