Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Thalia Woodard

Fort Worth,Tx

Summary

Highly adaptable and results-driven professional with a diverse background in military logistics, customer service, and security. Demonstrated ability to manage critical operations, maintain safety standards, and deliver excellent customer support in fast-paced environments. Proven track record of enhancing operational efficiency, resolving complex issues, and leading teams to success. Seeking a position that leverages my multidisciplinary skills in a dynamic work environment.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Security Guard

Allied Universal
06.2018 - 12.2018
  • Conducted regular patrols of assigned premises to ensure the safety and security of employees, visitors, and property
  • Monitored surveillance systems and responded promptly to security breaches, emergency situations, and alarms, mitigating risk and ensuring swift resolution
  • Provided excellent customer service to visitors, offering assistance, directions, and enforcing security policies
  • Prepared detailed reports documenting incidents, disturbances, and suspicious activities for review by management. Assisted in crowd control and event security, ensuring adherence to safety protocols during large-scale events

Customer Service Representative

Faravelli Inc
06.2017 - 04.2018
  • Delivered high-quality customer service by addressing inquiries, resolving complaints, and providing product and service information across various communication platforms via phone, email, and in-person
  • Maintained comprehensive knowledge of product lines and company services, offering personalized recommendations to meet client needs. Processed orders, returns, and exchanges, ensuring accuracy and timely completion of transactions
  • Collaborated with cross-functional teams to streamline workflows, enhance customer satisfaction, and improve service delivery. Maintained product knowledge and updated clients on promotions, new products, and service enhancements

Unit Supply Specialist

U.S. Army
07.2012 - 02.2017
  • Directed the storage, distribution, and accountability of equipment, supplies, and materials worth millions of dollars, ensuring all assets were properly tracked and stored in compliance with military regulations
  • Oversaw inventory management processes, including periodic audits, reconciliation of discrepancies, and restocking of critical supplies
  • Led and trained junior personnel, promoting knowledge of military logistics and efficient supply chain practices
  • Coordinated logistical support during training exercises and deployments, ensuring troops had the necessary resources to perform operations effectively
  • Implemented risk management strategies, minimizing loss and maximizing resource efficiency during supply operations

Education

North Central Texas College
Gainesville, Tx
01.2025

High School - undefined

Jonesboro High School
Jonesboro, Ga
05.2010

Skills

  • Logistics & Supply Chain Management
  • Customer Relations & Client Support
  • Safety & Security Protocols
  • Inventory Management & Auditing
  • Conflict Resolution & Problem Solving
  • Emergency Response
  • Data Entry & Reporting
  • Team Leadership & Staff Training
  • Attention to Detail & Accuracy
  • Microsoft Office Suite (Word, Excel, PowerPoint)
  • Verbal and written communication
  • Security camera monitoring

Certification

  • Unit Armorer – U.S. Army (2015)
  • Cisco Basic – North Central Texas College (2024-08)

Timeline

Security Guard

Allied Universal
06.2018 - 12.2018

Customer Service Representative

Faravelli Inc
06.2017 - 04.2018

Unit Supply Specialist

U.S. Army
07.2012 - 02.2017

High School - undefined

Jonesboro High School

North Central Texas College

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Thalia Woodard