Thalissa Clergé

Friendly and dedicated customer representative and interpreter with 1 year of customer service experience and 3 years of interpreting experience. Proven track record of exceeding management goals through effective communication skills and abilities. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

• Telephone Service: Professionally processed 20+ calls per day, providing information and service to ensure customer satisfaction
• Conflict Resolution: Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction
• Interpreting for clients