Thallyta Siqueira Bristol

• Supported classroom maintenance and upkeep, organizing books, and materials.
• Supported classroom activities, tutoring, and reviewing work.
• Maintained safety and security by overseeing students in recess environments.
• Facilitated activities in small groups to reinforce concepts taught by class teacher.
• Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.
• Copied, organized and distributed classroom assignments or other paperwork.
• Organized materials in classroom spaces based on lecture plans, activity stations or other requirements outlined by teachers.
• Proven ability to learn quickly and adapt to new situations.

• Greeted customers entering store and responded promptly to customer needs.
• Welcomed customers and helped determine their needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Helped customers complete purchases, locate items, and join reward programs.
• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
• Restocked and organized merchandise in front lanes.
• Resolved customer complaints professionally, leading to improved customer relations and loyalty.
• Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.

• Updated account information to maintain customer records.
• Answered customer telephone calls promptly to avoid on-hold wait times.
• Answered constant flow of customer calls with minimal wait times.
• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
• Offered advice and assistance to customers, paying attention to special needs or wants.
• Provided primary customer support to internal and external customers.
• Tracked customer service cases and updated service software with customer information.
• Delivered prompt service to prioritize customer needs.
• Responded proactively and positively to rapid change.

*Prepares orders by processing requests and supply orders; pulling materials; packing boxes; placing orders in the delivery area.

*Maintains safe and clean work environment by keeping shelves, pallet area, and workstations neat; maintaining clean shipping supply area; complying with procedures, rules, and regulations.

*Upheld a positive work environment, while physically performing at peak capacity.

*Followed steps to manage and move packages in a safe and orderly manner.

Printing shipping labels, schedule pick-ups, and ensure that each package has the proper postage.

*Sorted and unloaded packages being processed through the United Parcel Service.

• Managed customer accounts to secure customer satisfaction and repeat business.
• Trained and mentored new sales representatives.
• Retained excellent client satisfaction ratings through outstanding service delivery.
• Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
• Used customer insights to develop innovative sales strategies to increase sales.
• Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
• Negotiated contracts with clients and developed relationships with key personnel.
• Stocked merchandise, clearly labeling items, and arranging according to size or color.
• Answered customer questions about products and services, helped locate merchandise, and promoted key items.
• Managed efficient cash register operations.
• Used in-store system to locate inventory and place special orders for customers.

• Managed customer accounts to secure customer satisfaction and repeat business.
• Trained and mentored new sales representatives.
• Retained excellent client satisfaction ratings through outstanding service delivery.
• Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
• Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
• Provided exceptional services and pleasant shopping experiences to retail customers.
• Maintained up-to-date knowledge of store sales, payment policies and security standards.
• Used in-store system to locate inventory and place special orders for customers.
• Monitored customers for signs of security concerns and escalated issues to management.
• Conducted product demonstrations to highlight features and redirect objections to positive aspects.

• Greeted customers entering store and responded promptly to customer needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
• Worked closely with shift manager to solve problems and handle customer concerns.
• Worked flexible schedule and extra shifts to meet business needs.
• Restocked and organized merchandise in front lanes.

• Greeted customers entering store and responded promptly to customer needs.
• Built relationships with customers to encourage repeat business.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Worked flexible schedule and extra shifts to meet business needs.
• Welcomed customers and helped determine their needs.
• Restocked and organized merchandise in front lanes.
• Stocked, tagged and displayed merchandise as required.
• Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
• Assisted customers with returns, refunds and resolving transaction issues.
• Tallied cash drawer at beginning and end of each work shift.
• Learned duties for various positions and provided backup at key times.
• Increased sales by 10 %