Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Thamarai Nageswaran

Woodland Hills,CA

Summary

Resourceful Program Aide known for maintaining high productivity and efficiently completing tasks. Possess specialized skills in program development, participant engagement, and administrative support, ensuring seamless operation of programs. Excel in communication, teamwork, and problem-solving, leveraging these soft skills to facilitate positive outcomes and enhance program effectiveness.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Program Aide

Polaris Teen Center
Tarzana, CA
08.2024 - 05.2025
  • Monitored client safety by assessing risk factors associated with suicide or self-harm behaviors.
  • Led workshops focused on developing healthy coping strategies for managing stress.
  • Encouraged positive behaviors through rewards systems or incentives programs.
  • Provided emotional and psychological support to clients in crisis situations.
  • Participated in case conferences to discuss client progress and formulate new treatment strategies.
  • Collaborated with other healthcare providers to coordinate comprehensive care for clients.
  • Adhered to HIPAA confidentiality requirements by safeguarding files.
  • Assisted clients with daily living activities.
  • Provided transportation assistance for clients who needed help getting to appointments or other necessary locations.
  • Managed household errands and other essential duties.
  • Updated and maintained databases with current information.

Esthetician

Benefit Cosmetics Boutique & Brow Bar
Santa Monica, CA
01.2023 - 07.2024
  • Greeted clients upon arrival to boutique and provided information about services offered.
  • Managed scheduling conflicts efficiently while maintaining excellent customer service levels.
  • Ensured compliance with state regulations related to sanitation and health standards.
  • Developed a thorough understanding of available services by participating in training sessions.
  • Kept detailed records of client visits, treatments performed, and product purchases.
  • Recommended additional treatments or products based on individual customer needs.
  • Assisted in marketing efforts by providing input on promotional materials and events.
  • Checked supplies inventory regularly to ensure adequate stock levels at all times.
  • Maintained cleanliness of treatment room and equipment between appointments.
  • Maintained up-to-date knowledge of latest trends in esthetics industry through research.
  • Tested products on clients to determine best results and provide product recommendations.
  • Performed waxing services on clients including eyebrows, lip, chin, and full face.
  • Built positive client relationships and guided clients through treatments.
  • Answered multi-line phone, returned clients calls and scheduled appointments.
  • Offered lash application, brow and eyelash tinting services.
  • Instructed clients on how to apply make-up to achieve desired look.
  • Supported profitability by upselling products and services and processing sales.

Esthetician

Skin Lounge
Baltimore, MD
03.2021 - 11.2022
  • Provided facial treatments such as cleansing, exfoliation, extractions, and massage.
  • Assisted in the development of customized skin care regimens for clients.
  • Adhered to safety protocols throughout all procedures to minimize risk of injury or infection.
  • Ensured compliance with state regulations related to sanitation and health standards.
  • Developed a thorough understanding of available services by participating in training sessions.
  • Kept detailed records of client visits, treatments performed, and product purchases.
  • Recommended additional treatments or products based on individual customer needs.
  • Checked supplies inventory regularly to ensure adequate stock levels at all times.
  • Attended continuing education courses related to esthetics industry advancements.
  • Maintained cleanliness of treatment room and equipment between appointments.
  • Communicated effectively with other members of the spa team regarding client concerns.
  • Maintained up-to-date knowledge of latest trends in esthetics industry through research.
  • Conducted consultations with new clients to assess skin type and discuss desired outcomes.
  • Tested products on clients to determine best results and provide product recommendations.
  • Demonstrated proper use of all products to ensure client satisfaction with results.
  • Educated clients on proper skin care techniques according to individual needs.
  • Performed waxing services on clients including eyebrows, lip, chin, and full face.
  • Recommended home care regimen for desired results.
  • Built positive client relationships and guided clients through treatments.
  • Designed customized facial and body treatments meeting individual client needs.
  • Learned new techniques and complete chemical peel processes.
  • Used magnifying lamps or visors to evaluate and examine client skin condition and appearance.
  • Maintained rigorous standards of sanitation and sterilization as directed by law and spa's policies and procedures.
  • Provided excellent customer service and skincare treatments to clients.
  • Conducted private client consultations.
  • Relaxed clients with facial and body massages, aromatherapy and soothing environments.

Receptionist

VA Hospital
Baltimore, MD
08.2018 - 03.2020
  • Greeted visitors and provided them with assistance.
  • Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
  • Coordinated with vendors for repairs and maintenance of office equipment.
  • Verified visitors' identification cards before allowing access to the building.
  • Updated daily log book with information about visitors entering the premises.
  • Maintained a neat reception area by organizing materials and tidying up furniture.
  • Scheduled appointments for clients, customers, and other visitors.
  • Monitored office supplies inventory and placed orders when necessary.
  • Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Performed data entry tasks into various computer systems accurately and promptly.
  • Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
  • Served visitors by greeting, welcoming and directing to appropriate personnel.
  • Greeted and directed visitors to appropriate departments or individuals, ensuring a welcoming environment.
  • Answered, screened, and forwarded incoming phone calls while managing multi-line telephone systems.
  • Sorted incoming mail and directed to correct personnel each day.

Education

Esthetician Certification - Aesthetics

Cortiva
Baltimore
12-2020

High School Diploma -

Cerritos High School
Cerritos, CA
06-2015

Some College (No Degree) - Nursing

Towson University
Baltimore, MD

Skills

  • Client safety
  • Team collaboration
  • Data entry
  • Emotional support
  • Customer service
  • Time management
  • Effective communication
  • Conflict resolution
  • Problem solving
  • Lesson and activity planning
  • Safety measures and procedures
  • Teamwork and collaboration
  • Valid Driver's license
  • Experienced Kipu user

Certification

  • Esthetician Certification
  • CPR certification

Languages

English
Native/ Bilingual
Tamil
Native/ Bilingual

Timeline

Program Aide

Polaris Teen Center
08.2024 - 05.2025

Esthetician

Benefit Cosmetics Boutique & Brow Bar
01.2023 - 07.2024

Esthetician

Skin Lounge
03.2021 - 11.2022

Receptionist

VA Hospital
08.2018 - 03.2020

Esthetician Certification - Aesthetics

Cortiva

High School Diploma -

Cerritos High School

Some College (No Degree) - Nursing

Towson University

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