Summary
Overview
Work History
Education
Skills
Awards
Timeline
Generic

Thamires Schrader

Rio Rancho,NM

Summary

Detail-oriented professional with a strong background in data management, customer service, and administrative support, eager to contribute to the efficiency and organization of the Rio Rancho Police Department as a Senior Clerk. Experienced in handling confidential information, processing transactions, and maintaining accurate records in high-volume, customer-focused environments. Known for strong interpersonal skills, excellent attention to detail, and the ability to work independently under pressure, ensuring high-quality service and compliance with organizational standards.

Overview

6
6
years of professional experience

Work History

Registered Behavior Technician

Proud Moments ABA
Albuquerque, NM
05.2024 - Current
  • As a Registered Behavioral Technician (RBT), I work directly with clients diagnosed with developmental disorders, primarily Autism Spectrum Disorder (ASD), to implement behavior intervention plans designed by a Board Certified Behavior Analyst (BCBA)
  • My key responsibilities include implementing behavior plans, data collection and analysis, behavior management, collaboration and communication, adherence to ethical standards, skill development and socialization, and crisis Intervention
  • This role requires strong observational, communication, and problem-solving skills, as well as the ability to maintain a compassionate, patient-centered approach
  • My work directly impacts the daily lives of clients by helping them achieve their individual goals and improve their overall social and behavioral functioning

Crisis Line Volunteer

Agora Crisis Center
Albuquerque, NM
03.2024 - Current
  • With over 126 hours of volunteer experience, I serve as a Crisis Line Volunteer, providing crucial emotional support and resource guidance to individuals in distress
  • In addition to handling crisis calls, I mentor and train new volunteers, helping them build confidence and develop effective communication skills
  • My responsibilities include crisis intervention, emotional support, resource referral, confidentiality, professionalism, peer support, and team collaboration
  • This role has enhanced my ability to remain calm under pressure, quickly assess situations, and provide meaningful support to those in need
  • Through mentoring, I have contributed to creating a more confident and prepared team of volunteers, strengthening the overall effectiveness of the crisis line

Site Director

Champions Before and After School Care
Colorado Spring, CO
08.2020 - 02.2021
  • As a Site Director for a before and after-school program, I was responsible for overseeing the daily operations of the program, ensuring a safe, educational, and engaging environment for students while maintaining compliance with state and local regulations
  • My duties included staff management, program development, and maintaining strong relationships with parents and school administrators
  • Key responsibilities include program management, staff leadership, compliance to safety policies, parent and community relations, and administrative duties
  • I left this role in February 2021 due to the birth of my son, choosing to focus on family during this important time

Sales Manager

Macy’s
Raleigh/ Fayetteville, NC
05.2019 - 07.2020
  • As a Sales Manager at Macy’s, I was responsible for overseeing the operations of multiple departments, driving business performance, and ensuring exceptional customer service
  • My leadership contributed to a significant increase in sales and the overall efficiency of the departments I managed
  • Key responsibilities included team leadership and development, customer service excellence, operational oversight, training and mentorship
  • I left this role in July 2020 due to spouse’s military orders to relocate
  • My time at Macy’s helped me develop strong skills in sales management, leadership, and customer service, which I am eager to apply in future opportunities

Education

BACHELOR OF ARTS - APPLIED PSYCHOLOGY

Florida Institute of Technology
Melbourne, FL
06.2025

ASSOCIATE OF ARTS - APPLIED PSYCHOLOGY

Florida Institute of Technology
Melbourne, FL
10.2023

Skills

  • Records and data management
  • Customer service and communication
  • Confidentiality and compliance
  • Team leadership and collaboration
  • Problem-solving and conflict resolution
  • Time management and multitasking

Awards

Distinguished Student Award - 04/01/24, Florida Institute of Technology

The Distinguished Student Scholar Award is an honor recognizing exceptional academic achievement and significant contributions to the educational community. Awardees demonstrate outstanding scholarly performance, commitment to excellence, and a positive impact on their peers and institution.

Timeline

Registered Behavior Technician

Proud Moments ABA
05.2024 - Current

Crisis Line Volunteer

Agora Crisis Center
03.2024 - Current

Site Director

Champions Before and After School Care
08.2020 - 02.2021

Sales Manager

Macy’s
05.2019 - 07.2020

BACHELOR OF ARTS - APPLIED PSYCHOLOGY

Florida Institute of Technology

ASSOCIATE OF ARTS - APPLIED PSYCHOLOGY

Florida Institute of Technology

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