Thanasi Dallis
College Station,TX
Summary
Customer-oriented General Manager with three years of experience focused on increasing revenues and expanding margins.
Adaptive and deadline-oriented, I consistently execute and complete multiple projects in high-pressure environments. I'm a meticulous leader and strategic planner with comprehensive managerial acumen, who prioritizes keeping a positive atmosphere. I like crossing off lists, people, and planning projects.
Overview
6
6
years of professional experience
Work History
General Manager
Burger Mojo LLC
10.2020 - Current
- Managed budget implementations, employee reviews, training, schedules and sales strategies.
- Developed and maintained relationships with customers and suppliers through account development.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems.
- Implemented operational strategies and effectively built customer and employee loyalty.
Assistant Manager of Operations
Burger Mojo LLC
06.2019 - 10.2020
- Enhanced employee management by making schedules, tracking time and administering payroll.
- Helped team members maintain business professionalism by coaching exceptional customer service.
- Taught employees how to collaborate on daily job tasks and achieve service targets.
- Led pre shift meetings to identify improvement strategies, discuss policy updates and facilitate open communication.
Front Desk Agent
Embassy Suites College Station
11.2018 - 06.2019
- Took reservations over phone, in person and via computer for guests and provided confirmation information.
- Answered customer telephone calls promptly and appropriately handled needs.
- Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
- Calculated billings and posted charges to room accounts, reviewing charges with guests at checkout.
Front Desk Agent
Holiday Inn Express Hotel
04.2017 - 11.2018
- Took reservations over phone, in person and via computer for guests and provided confirmation information.
- Answered customer telephone calls promptly and appropriately handled needs.
- Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
- Calculated billings and posted charges to room accounts, reviewing charges with guests at checkout.
Education
No Degree - Communications
Texas A&M University
College Station, TXSkills
- Vendor Negotiations
- Budgeting and Cost Control Strategies
- Staff Training
- Project Planning
- Sales Expertise
- Resource Optimization
- Supervision and Training
- High Positivity/Morale Booster
- Conflict Resolution
Timeline
General Manager
Burger Mojo LLC
10.2020 - Current
Assistant Manager of Operations
Burger Mojo LLC
06.2019 - 10.2020
Front Desk Agent
Embassy Suites College Station
11.2018 - 06.2019
Front Desk Agent
Holiday Inn Express Hotel
04.2017 - 11.2018
No Degree - Communications
Texas A&M University
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