Summary
Overview
Work History
Education
Skills
Certification
Volunteer Experience
Timeline
Generic

Thandi Mkandla

Monroe,United States

Summary

Dedicated and compassionate nursing student and certified nursing assistant with hands-on experience in patient care. Eager to advance my growing humanitarian career by entering the dynamic field of healthcare. Committed to delivering compassionate patient care while continuously enhancing my skills and knowledge to make a meaningful impact on people's lives.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Certified Nursing Assistant

Atrium Health Union: Medical-Surgical
01.2024 - Current
  • Delivered support to patients for daily activities, including transport, dressing, meals, bathing, and cleaning.
  • Built relationships with patients and families in high-stress medical situations.
  • Ensured accurate monitoring of patient condition, including vital signs; promptly communicated any symptoms to registered nurses.
  • Provided compassionate care to patients with acute conditions and injuries, ensuring their comfort.

Hostess and Cashier

Kami Chinese and Sushi
07.2021 - 10.2023
  • Resolved guest and employee complaints to maintain full customer satisfaction and staff effectiveness.
  • Trained new hostesses in customer service best practices and restaurant policies to maintain high standards of service.

Merchandise Associate

TJ Maxx
02.2020 - 06.2022
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.

Education

Associate Degree in Nursing -

South Piedmont Community College
Monroe, NC
12-2025

General Education -

University of North Carolina At Charlotte
Charlotte, NC
05.2023

High School Diploma -

Piedmont High School
Monroe, NC
06.2022

Skills

  • POS system
  • Answering customer questions
  • Computer Technology
  • Patient Care
  • Vital Signs
  • First Aid
  • Administrative Skills
  • Attention to Detail

Certification

  • Nursing Assistant 1, Blooming Heart School of Health | August 2023
    Listing Number: 580870
  • Basic Life Support Provider and CPR, Mid-Florida CPR | July 2023

Volunteer Experience

  • American Red Cross - Regional Youth and Young Adult Engagement Team Member | June 2023 - July 2024
    - Mentor and confidante to educate and engage youth in all aspects of the Red Cross mission.
    - Conducts internship and academic learning program interviews
  • American Red Cross- Blood Donor Ambassador | April 2021- Current
    - Led multiple Red Cross Blood Drives, helping to ensure that donors had a positive experience.
    - Helped check in and register donors.
    - Oversaw donor’s health after their donation to monitor for negative side effects.
    - Encouraged community participation and raised awareness about the importance of blood donations.
  • Union County Community Shelter | March 2020- Current
    Helped assist in the center’s pantry, organizing food donations, meal preparation, and serving dinner during night volunteer hours, and participated in multiple pantry drives.
  • Carolina Waterfowl Rescue - Bird Rehabilitation Volunteer | June 2021- Current
    - Helped feed and rehabilitate various birds in the intensive care unit and prepared food for outside rescued birds.

Timeline

Certified Nursing Assistant

Atrium Health Union: Medical-Surgical
01.2024 - Current

Hostess and Cashier

Kami Chinese and Sushi
07.2021 - 10.2023

Merchandise Associate

TJ Maxx
02.2020 - 06.2022

Associate Degree in Nursing -

South Piedmont Community College

General Education -

University of North Carolina At Charlotte

High School Diploma -

Piedmont High School
Thandi Mkandla