Summary
Overview
Work History
Education
Skills
Timeline
Generic

Thane King

Portland,OR

Summary

I have spent over 20 years working in a lead capacity for Multnomah County. My focus has been on providing excellent internal and external customer service. I highly value the benefits of working in and adding to the diversity, inclusion, respect, and needed outcomes of the charges at hand. I value both residing in and working for a county that values the above.

Overview

25
25
years of professional experience

Work History

Administrative Analyst

Multnomah County Department Of Community Justice
09.2015 - Current
  • Lead worker by classification.
  • Over 3 years of college, no degree, Associate Degree equivalent. over 20 years working for Multnomah "County in a lead capacity.
  • Working with and guiding a diverse staff. Providing trauma informed care approach with JII interactions.
  • Well versed on Criminal Justice Information Systems requirements.
  • Well versed on various records retention law and policies, County Finance rules, policies, and procedures, and various court orders.
  • Maintained accurate inventory of institution property, equipment and operational supplies.
  • Supported departmental communication and training program development and implementation.
  • Assist in facilities operational needs and projects.
  • Performed numerous administrative and technical support functions that enhanced JII supervision effectiveness.
  • Demonstrated operational knowledge of Microsoft Office programs such as Excel, PowerPoint and Outlook.
  • Reviewed internal systems and organized training plans to address areas in need of improvement.
  • Provide direct supervision of the work performed by West District Administrative staff.
  • Apply policies and procedures to the review and dissemination of received ASD subpoena's.
  • Part of the Mead Safety/Security team.

Clerical Unit Supervisor/ Coordinator

Multnomah County Department Of Community Justice
12.2002 - 09.2015
  • Provided Lead oversite support to staff within the administrative and records ranks.
  • Active role in the creations of separated records/ administrative units.
  • Long term prior member of DCJ's diversity and inclusion committee.
  • Manage and monitor the office equipment support needs.
  • Telecom and IT liaison.
  • Excellent customer service support. Excellent training of staff regarding customer service support.
  • Cash and finance handling. Interpretation and application of policies.

Office Assistant Senior

Multnomah County Department Of Community Justice
12.2001 - 12.2002
  • Completed clerical tasks such as filing, copying, and distributing mail.
  • Managed daily data entry and kept clerical information accurate and up-to-date.
  • Maintained and updated office records, both digital and physical.
  • Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
  • Ordered office supplies and kept office stocked with needed resources to operate smoothly.
  • Delivered clerical support by handling range of routine and special requirements.
  • Time keeper for Multnomah County DCJ employees.

Office Assistant Senior.

Multnomah County Health Department
12.2000 - 12.2001
  • Lead worker in administrative function for Early
    Childhood Services, Health Department prenatal, post postpartum clinic.
  • Entered payment and HIPPA related client information into the EPICs medical program.
  • Entered time for employees.

Medical Service Clerk

Multnomah County, Department Of Human Services
12.1998 - 12.2001
  • Reviewed allowable for OHP durable medical equipment. Provided authorizations for payment of requests that fell within the ICD9 range.
  • Worked with clients and providers to meet their durable medical equipment needs.
  • Time entry for employees.
  • Lead worker for reception staff.
  • Provide excellent customer service.
  • Chair of Department Diversity Committee.

Education

No Degree - Business

Linn-Benton Community College
Albany, OR

No Degree - Business.

Mt. Hood Community College
Gresham, OR

Skills

  • Accounting support experience
  • Advanced ability to handle complex tasks

Reconciliation experience, knowledge of FIN's, GL's, Cost Centers, WBS elements and the processes within Cash handling/ Visa handling, Visa instruction

  • Administrative support experience
  • Advanced ability to handle complex tasks

Follow and explain policy requirements to staff at large be community Safety Focused, equality focused, customer service focused,

Aging and disability services experience

  • Advanced ability to handle complex tasks

Implemented new policies and proceduresie, EBT, SAP

Building security experience

  • Expert ability to handle complex tasks; role model for others

Part of Mead Security Team First DCJ staff member to reach out to the newly created County Workplace Safety Team for consult support Provide training to support staff regarding security Available for mead Security Officers for support and counsel Keep upper management appraised of issues concerns Work towards creating a safe environment for all

  • Case management experience
  • Intermediate ability to handle most types of tasks

Worked as a Case Management Assistant Managed elderly and disabled person durable medical service needs Provided solutions

Clinical supervision experience

  • Expert ability to handle complex tasks; role model for others

Supervised the work of office support staff in a Health Department setting

  • Comnity corrections experience
  • Advanced ability to handle complex tasks

20 plus years with Multnomah County DCJ

  • Computer user support experience
  • Advanced ability to handle complex tasks

At aging Services, Health and DCJadministrator for various computer systems Trained staff on various systems Provided input for enhancements to various systems Implemented new systems

  • Customer service experience
  • Advanced ability to handle complex tasks

27 years of Multnomah County customer service as of 20013 Various departments Clients and the public at large

Employee relations experience

  • Advanced ability to handle complex tasks

Chair of two departmental Diversity Committees Strive to make Multnomah County more inclusive and equitable and racially just

  • Experience interacting with difficult clients
  • Advanced ability to handle complex tasks

Lead worker in all Multnomah County positionswhich includes reception oversite handling difficult clients is part of the work Assisting them with service needs is part of the resolution

  • Several stints as an appointed interim manager within DCJ

  • Office and administrative support experience
  • Advanced ability to handle complex tasks

27 years as of 2023 with Multnomah County

Policy analysis and interpretation experience

  • Advanced ability to handle complex tasks

All held positions required policy interpretation

  • Program coordination experience
  • Advanced ability to handle complex tasks

Coordinate office support functions

  • Program planning and development experience
  • Expert ability to handle complex tasks; role model for others

Rolled out various in office operations EBT at aging services Jabber phone services at DCJ ASD Victim Service, gender specific, developed funding support, DCHS

  • Public information experience
  • Advanced ability to handle complex tasks

Lead worker for 20 years with Multnomah County Various departments Provided guidance to staff interacting with the public Provided higher level support for the public with more complex needs

  • Receptionist experience
  • Expert ability to handle complex tasks; role model for others

Over 20 years working in a Lead reception based units in various county departments Multiline phones, heavy volume in person and phone Provide information and support to staff to support the clients and public

Edit

Remove

  • Records management experience
  • Advanced ability to handle complex tasks

In all County positions, follow and apply all records management protocols Several years of managing DCJ/ASD's subpoena/records request; point of contact Evaluate requests for compliance, and respond accordingly

  • Supervisory experience
  • Intermediate ability to handle most types of tasks

Several stints as a WOC or interim appointed manager with DCJ/ASD As lead worker, supervise the work of staff at various county departments for over 20 years

  • Technical administrative support experience
  • Advanced ability to handle complex tasks

As an Administrative Analyst, and prior Clerical Unit Coordinator, I have provided technical administrative support to staff within the units I am lead of, and to staff at multiple worksites at large Troubleshooting and problem solving for office equipment, phone systems, finance related systems

Edit

Remove

  • Training experience
  • Expert ability to handle complex tasks; role model for others

As a Multnomah County Lead worker for over 20 years, I have trained well over 100 staff persons on the office various functions I have trained staff at large on new systems such as Jabber I have provided training support to the Mead Safety Team and Security Officers

Timeline

Administrative Analyst

Multnomah County Department Of Community Justice
09.2015 - Current

Clerical Unit Supervisor/ Coordinator

Multnomah County Department Of Community Justice
12.2002 - 09.2015

Office Assistant Senior

Multnomah County Department Of Community Justice
12.2001 - 12.2002

Office Assistant Senior.

Multnomah County Health Department
12.2000 - 12.2001

Medical Service Clerk

Multnomah County, Department Of Human Services
12.1998 - 12.2001

No Degree - Business

Linn-Benton Community College

No Degree - Business.

Mt. Hood Community College
Thane King