Thang Ton
Garden Grove,CA
Summary
Responsible server, and kitchen aid offering proven skills maintaining clean kitchens and promoting customer satisfaction through exceptional service. Dedicated to completing fast-paced work and properly handling food. Service-driven team player good at connecting with people resulting in repeat customers.
Overview
5
5
years of professional experience
Work History
Kitchen Aid
SoCal Wing
08.2020 - Current
- Cleaned and organized kitchen stations to promote team efficiency.
- Operated standard kitchen equipment with focus on safety and sanitation.
- Maintained excellent customer service during fast-paced lunch and dinner rushes.
- Correctly handled and recorded customer's orders.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Transported food items from storage areas to kitchen for prepping.
- Monitored food temperatures and quality throughout shifts.
Waiter
Pho Lantern Cafe
04.2018 - 07.2020
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Maintained customer satisfaction by clarifying questions about orders and specialty items.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Processed orders and sent to kitchen employees for preparation.
- Answered customers' questions, recommended items, and recorded order information.
Education
Associate of Science - Electrical Engineering
Golden West College
Huntington Beach, CA06.2020
High School Diploma -
La Quinta High School
Westminster, CA06.2018
Skills
- Machinery Upkeep
- Clean and Sanitize Surfaces
- Kitchen Station Organization
- Food Storage Safety
- Waste and Recycling Management
- Continuous Improvements
- Computer Skills - Microsoft Word, Excel, Outlook,
Timeline
Kitchen Aid
SoCal Wing
08.2020 - Current
Waiter
Pho Lantern Cafe
04.2018 - 07.2020
Associate of Science - Electrical Engineering
Golden West College
High School Diploma -
La Quinta High School
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