Hi, I’m
Thanh Ngo
Bike sales representative
Lawrenceville,Georgia
Summary
Well-qualified store sales specialist familiar with skills and abilities needed to succeed. Possessing strengths in task prioritization and customer service. Ready to leverage training and experience to take on new professional challenges.
Overview
17
years of professional experience
Work History
Vietnam Prosperity Join-Stock Commercial Bank
Field Collection Officer
06.2015 - 08.2023
Job overview
- Worked closely with delinquent members to develop plan of payment in order to rectify outstanding accounts.
- Trained and mentored new employees on collection methods, documentation requirements and performance strategies.
- Worked with legal resources and recovery teams to manage default issues.
Gia Vien Hotel
Receptionist / Sub Manager
01.2012 - 08.2023
Job overview
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Managed multiple tasks and met time-sensitive deadlines.
- Maintained confidentiality of information regarding clients and company.
- Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
Lucky Group
Sales Executive
11.2009 - 05.2011
Job overview
- Increased revenue by implementing effective sales strategies in sales cycle process from prospecting leads through close.
- Analyzed past sales data and team performance to develop realistic sales goals.
- Negotiated and closed profitable sales contracts with new and existing customers to increase loyalty and retention.
Lotteria Viet Nam
Kitchen Crew Member / Sub Manager
08.2006 - 06.2009
Job overview
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
Education
Vo Truong Toan University, Hau Giang , Viet Nam
Bachelor of Economics from Finance
12.2013
Skills
- Complex Problem-Solving
- Customer Assistance
- Friendly and Helpful
- Sales Floor Organization
- Merchandise Recommendations
Cycling
10+ years cycling experience , especially in mountain biking .
Languages
Vietnamese
Native or Bilingual
Timeline
Field Collection Officer
Vietnam Prosperity Join-Stock Commercial Bank
06.2015 - 08.2023
Receptionist / Sub Manager
Gia Vien Hotel
01.2012 - 08.2023
Sales Executive
Lucky Group
11.2009 - 05.2011
Kitchen Crew Member / Sub Manager
Lotteria Viet Nam
08.2006 - 06.2009
Vo Truong Toan University
Bachelor of Economics from Finance
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