Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Thanh Le

San Jose,CA

Summary

Motivated college student with experience as a technician and server, demonstrating strong skills in teamwork, customer service, and troubleshooting. Proficient in product packaging, quality control, cash handling, and Microsoft Office. Committed to delivering excellent service and exceeding expectations while balancing academic responsibilities.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Seasonal Driver

UPS
10.2024 - 01.2025
  • Load and unload packages at a designated location into a personal vehicle
  • Ensure to deliver all the packages on time within the provided pay time
  • Safely and efficiently transport packages and documents to customers on assigned routes with approximately 100 stops per shift using the company phone.
  • Maintain accurate records of deliveries, including delivery logs and signatures.
  • Improved fuel efficiency by implementing strategic driving routes and practices.

Technician

Halo Industries
02.2023 - 10.2024
  • Operated laser cutting machine, resistivity tool, and laser marking tool in ingots loop, primarily working in wafers sequence
  • Operated advanced metrology and polishing machinery for 150 mm and 200 mm wafers in a clean room environment
  • Polished wafers using CMP machine, prepared chemicals, and conducted detailed analyses for pre CMP and post CMP wafers using FRT and KLA machine
  • Certified and cross-trained by engineers to discern quality standards and assist in final quality control and packaging team
  • Performed routine maintenance and repairs on equipment to ensure optimal functionality
  • Diagnosed and resolved technical issues in a timely manner to minimize downtime
  • Collaborated with cross-functional teams to troubleshoot machines, data, and software problems
  • Assisted in developing standard operating procedures for equipment maintenance and troubleshooting processes
  • Managed inventory levels by tracking stock levels and ordering necessary supplies as needed
  • Ensured compliance with industry regulations and safety standards during all repair activities
  • Trained new technicians on proper equipment handling procedures and troubleshooting techniques
  • Conducted data backups regularly to maintain data integrity at all times
  • Conducted thorough testing and quality assurance checks on installed systems daily and weekly
  • Maintained up-to-date knowledge of industry trends, technologies, and best practices through continuous learning

Barista/Cashier/Server

Boba Shops
06.2020 - 01.2022
  • Managed a multifaceted role as a Barista, Cashier, and -Cleaner at three different boba shops
  • Collaborated with 2 other team members to successfully close the store during peak hours
  • Delivered exceptional customer service by warmly greeting guests, accurately taking orders, and ensuring a clean and welcoming environment.
  • Handled cash register operations, including daily reconciliation and accurate cash handling at the close of each shift.
  • Worked at Toco Tea in El Camino Real (June 2020-July 2021), Kay Tea House in Capitol EXPY (August 2021-October 2022), and Ding Tea in Capitol EXPY (December 2022-January 2023)

Education

Bachelor's degree - Electrical Engineering

De Anza College
Cupertino, CA
05-2028

High school diploma - undefined

Mt. Pleasant High School
San Jose, CA
05.2022

Skills

  • Restaurant Experience
  • Cleaning
  • Quality Control
  • Coffee experience
  • Cash Handling
  • Analytics
  • Packaging
  • Troubleshooting
  • Barista experience
  • Customer service
  • Microsoft Office
  • Serving Experience

Certification

Food Handler Certification

Timeline

Seasonal Driver

UPS
10.2024 - 01.2025

Technician

Halo Industries
02.2023 - 10.2024

Barista/Cashier/Server

Boba Shops
06.2020 - 01.2022

High school diploma - undefined

Mt. Pleasant High School

Bachelor's degree - Electrical Engineering

De Anza College

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Thanh Le