Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Tam Nguyen

Pensacola

Summary

Dedicated professional with strong customer service and team collaboration skills. Experienced in electronic health records and patient care, ready to enhance operational efficiency in a pharmacy setting.

Overview

3
3
years of professional experience

Work History

Restaurant Waiter

Paul Nguyen
Pensacola
10.2024 - Current
  • Took accurate orders and communicated them to the kitchen staff promptly.
  • Maintained the cleanliness and organization of tables and the dining area.
  • Collaborated with team members to deliver exceptional service during busy periods.
  • Supported management by training new staff on restaurant procedures and standards.
  • Provided customer service by anticipating guest needs, responding promptly, and acknowledging all guests, however busy and whatever time of day.
  • Performed opening and closing duties.
  • Greeted customers, answered questions, and answered phone calls providing information about restaurant services, hours of operation, menu items .
  • Processed cash payments accurately using a POS system; ensured accuracy of change given to customers.
  • Helped keep track with supplies inventory
  • Complied with all health department regulations regarding food handling, storage and sanitation standards.

Receptionist

Dr. Allan Ho
Pensacola
01.2023 - 08.2024
  • Scheduled appointments using electronic health record systems (Amazing Chart used) for improved accuracy.
  • Assisted with patient intake by verifying insurance information and medical history.
  • Answered phone calls promptly, addressing inquiries and directing them appropriately.
  • Processed payments and updated accounts to reflect balance changes.
  • Coordinated communication between patients and healthcare providers for seamless service.
  • Helped with interpretation in Vietnamese between patients and orther staff members.
  • Managed incoming mail and packages.
  • Updated and recorded customer or client information to maintain accounts.
  • Provided administrative support to staff members including typing letters, filing documents, sending faxes, and scanning and copying documents when necessary.

Education

Bachelor of Science - Biomedical Sciences

The University of West Florida
Pensacola, FL
05-2027

Associate of Arts - Pre-nursing

Pensacola State College
Pensacola, FL
08-2024

Skills

  • Medical terminology
  • Patient care
  • Electronic health records
  • Team collaboration
  • Customer service
  • Time management
  • Inventory management
  • Data entry
  • Multicultural communication
  • Cash handling
  • Cleanliness
  • Courteous demeanor
  • Quality control

Languages

English
Full Professional
Vietnamese
Native/ Bilingual

Timeline

Restaurant Waiter

Paul Nguyen
10.2024 - Current

Receptionist

Dr. Allan Ho
01.2023 - 08.2024

Bachelor of Science - Biomedical Sciences

The University of West Florida

Associate of Arts - Pre-nursing

Pensacola State College

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