Thanh Truong
Houston,TX
Summary
Resourceful Technician known for high productivity and efficiently completing tasks. Skilled in troubleshooting, preventive maintenance, and equipment repair. Excel at time management, problem-solving, and communication, ensuring seamless operations and team coordination. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
2
2
Languages
1
1
Certification
12
12
years of professional experience
Work History
Phone / MDM Technician
HTH Communications
Houston, Tx
08.2024 - Current
- Identified and implemented unlocking solutions for MDM locked, KG locked, and Carrier locked devices, enabling user access
- Installed and maintained MDM software on devices via ABM and Apple Configurator
- Flashed firmware on devices and repaired Android and iOS phones to restore functionality
- Repaired non-functional Android and iOS firmware to restore device operability
Pharmacy Tech
Kroger
Sugarland, Texas
11.2018 - 12.2021
- Data Entry, Entered vaccination records into database to ensure accurate patient tracking, Filled prescriptions with precision to meet customer needs, Assisted customers with inquiries to enhance service experience
Pharmacy Tech
RxOne Pharmacy
Cypress, Texas
08.2015 - 10.2016
- Data Entry, Prescription Fill, Non-Sterile Medicine Compounding, Sterile Medicine Compounding, Customer Service
Pharmacy Intern
Memorial Hermann
Houston, Texas
03.2015 - 04.2015
- Prescription Refills, Wing Medicine Restock, Non-Sterile Compounding, Data Entry
Pharmacy Intern
Walgreen
Houston, Texas
02.2015 - 03.2015
- Data Entry, Prescription Refills, Customer Service
Education
Cybersecurity Certificate - Cybersecurity / Comp Sci
Rice University Cybersecurity Bootcamp
Houston05-2023
Pharmacy Tech Certificate - Pharmacy
Remington College
Houston01-2015
High School Diploma -
Elsik High School
Houston06-2012
Skills
- Firmware flashing
- MDM enrollment
- Device unlocking
- iOS repair
- Android repair
- Hardware diagnostics
- Technical support
- Basic coding
- Troubleshooting
- Installation and repair
- Tech-Savvy
- Computer-assisted diagnostics
- Software installation
Certification
Cybersecurity Certificate
Rice University Cybersecurity Bootcamp
May 2023, PTCB Certification
Remington College
February 2015
Languages
English
Native/ Bilingual
Vietnamese
Native/ Bilingual
Timeline
Phone / MDM Technician
HTH Communications
08.2024 - Current
Pharmacy Tech
Kroger
11.2018 - 12.2021
Pharmacy Tech
RxOne Pharmacy
08.2015 - 10.2016
Pharmacy Intern
Memorial Hermann
03.2015 - 04.2015
Pharmacy Intern
Walgreen
02.2015 - 03.2015
Cybersecurity Certificate - Cybersecurity / Comp Sci
Rice University Cybersecurity Bootcamp
Pharmacy Tech Certificate - Pharmacy
Remington College
High School Diploma -
Elsik High School