Thanh Dat Ngo
Kroger
Flowery Branch,GA
1
Language
1
year of professional experience
Dedicated and reliable Front End Courtesy Clerk at Kroger, recognized for enhancing customer satisfaction through effective communication and teamwork. Leveraged strong bagging expertise and a positive attitude to streamline checkout processes, ensuring a safe and organized shopping environment while assisting customers efficiently. Committed to maintaining high standards of cleanliness and safety.
Work History
Front End Courtesy Clerk
7 Months- Retrieved shopping carts and maintained organized front end entrance for customer convenience.
- Bagged groceries carefully to protect items and support efficient checkout flow.
- Assisted customers with locating products and answering basic store questions.
- Cleaned spills and removed hazards to maintain safe, tidy store conditions.
- Collected trash and returned misplaced items to proper departments.
- Supported cashiers by moving quickly and keeping lanes clear during busy periods.
- Followed store safety procedures while delivering courteous customer service throughout shift.
- Maintained a clean and organized store environment by promptly returning carts to designated areas, ensuring easy access for shoppers.
- Helped customers take merchandise out of store and loaded items into vehicles.
- Aided cashiers in efficiently processing transactions, unloading shopping carts, and bagging items according to customer preferences.
- Returned unwanted items to correct store locations and restocked shelves.
- Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
- Assisted customers with large purchases by carrying items to vehicles.
- Collaborated with team members to provide seamless service during high-traffic periods, facilitating faster checkouts for customers.
- Provided support in maintaining store security by monitoring entrance and exit points, reporting any suspicious activity to management promptly.
Education
No Degree
Skills
Patience and empathy
Workplace safety
Cleanliness and hygiene
Stocking shelves
Cash handling proficiency
Store maintenance
Merchandising
Loss prevention awareness
Bagging expertise
Teamwork and collaboration
Complaint handling
QA
Positive attitude
Strong work ethic
Efficient and courtesy
Outgoing and friendly
Bagging procedures
Dependable and reliable
Customer assistance
Cart collection
Cart returns
Guest greeting
Effective communication
Safety awareness
Store cleaning
Problem resolution
Floor cleaning
Product knowledge
Professional appearance
Product locations
Hospitality and accommodation
Grocery bagging
Cart returns understanding
Bagging proficiency
Teamwork
Problem-solving
Time management
Attention to detail
Problem-solving abilities
Multitasking Abilities
Accomplishments
Participated in Kroger’s anual bagging competion
Languages
Vietnamese
Native or Bilingual
Timeline
Front End Courtesy Clerk
Kroger
03.2026 - CurrentRead More
Cherokee Bluff Highschool
No Degree
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