Summary
Overview
Work History
Education
Skills
Timeline
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THANH HOANG NGUYEN

Fort Worth

Summary

Dynamic Table Games Dealer with a proven track record at Golden Nugget Hotel & Casino, excelling in game dealing and customer service. Skilled in maintaining an engaging atmosphere while ensuring accurate payouts. Strong team collaborator with expertise in game rules and a commitment to enhancing guest experiences.

Overview

29
29
years of professional experience

Work History

Table Games Dealer

Golden Nugget Hotel & Casino
LAS VEGAS
07.2024 - 03.2025
  • Cashed in chips for players who wished to leave the table game area.
  • Dealt table games such as Blackjack, Baccarat, and Roulette professionally and accurately.
  • Provided friendly customer service to guests at the casino table games area.
  • Assisted new players with understanding game rules and procedures.
  • Maintained enjoyable environment by entertaining and engaging players at tables.
  • Worked effectively in team environments to make the workplace more productive.
  • Completed day-to-day duties accurately and efficiently.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Explained rules, took bets and delivered payouts to facilitate movement of games.

Table Games Dealer

Golden Gate Casino
Las Vegas
03.2024 - 05.2024
  • Dealt table games such as Blackjack, Baccarat, and Roulette professionally and accurately.
  • Provided friendly customer service to guests at the casino table games area.
  • Greeted incoming guests with enthusiasm to promote fun, memorable and exciting experience.
  • Assisted new players with understanding game rules and procedures.
  • Utilized appropriate strategies when dealing specific games.
  • Assisted with customer requests and answered questions to improve satisfaction.

Real Estate Sales Associate

NGOC VIEN DONG
SAIGON
01.2016 - 12.2023
  • Communicated with clients to determine property needs and budget constraints.
  • Showed residential properties and explained features, value and benefits of available homes.
  • Met with clients to research cases, collect data and prepare settlement packages.
  • Coordinated property tours and communicated with buyers to assist with inspections and appraisals.
  • Applied various methods to build client base, including networking, email and social media.
  • Prepared and delivered sales presentations.
  • Prepared documents such as listing agreements, purchase contracts, closing statements and deeds.
  • Promoted property sales through advertisements, open houses and participation in multiple listing services.
  • Presented properties to potential buyers and addressed questions.
  • Scheduled and attended weekly appointments with clients.
  • Established key business relationships within industry by using responsiveness, efficiency and deep knowledge of real estate industry.
  • Created marketing materials such as brochures or flyers advertising available properties.

Computer & IT Manager

Jojo's Jerky
SAIGON
01.2006 - 01.2016
  • Evaluated organization's technology to recommend upgrades for hardware and software.
  • Developed and implemented IT policies and procedures to ensure compliance with industry standards.
  • Identified and acted on opportunities to improve and update software and systems.
  • Performed routine maintenance activities such as patching servers or updating antivirus definitions.
  • Coordinated data backup processes to ensure that all critical business information was secure.
  • Met with users, vendors and technicians to determine computing requirements.
  • Assisted with design, development, implementation and maintenance of company websites.
  • Provided company users with tech support for IT problems and account maintenance.
  • Analyzed user requirements to determine appropriate hardware, software or network configurations.

Computer Repair Technician

HUNGTHINH
SAIGON
01.1996 - 01.2006
  • Replaced faulty components such as circuit boards, wiring, and connectors when necessary.
  • Repaired equipment with new parts and replaced inoperable items.
  • Troubleshot malfunctions and diagnosed issues to service equipment quickly and fully.
  • Installed new equipment according to manufacturer specifications and customer requirements.
  • Adapted installation techniques to accommodate unique customer environments and requirements.
  • Installed new appliances, wiring and machinery in homes with defective equipment.
  • Adjusted, connected, or disconnected wiring, piping and tubing to complete repairs and installations.
  • Worked with team members to install and maintain equipment.

Education

Associate of Science -

SCIENTIST UNIVERSITY HO CHI MINH
SAIGON
06-2011

High School Diploma -

LE QUI DON
SAIGON
06-1994

Skills

  • Hardware troubleshooting
  • Software installation
  • Network configuration
  • Data backup
  • Technical support
  • Customer service
  • Property valuation
  • Team collaboration
  • Property research
  • Property marketing
  • Real estate development
  • Sales presentations
  • Offer documentation
  • Commercial real estate
  • Market analysis
  • Sales presentation
  • Client relationship management
  • Advertising techniques
  • Game dealing
  • Bet processing
  • Pay winnings
  • Patience and composure
  • Guest relations
  • Table game rules

Timeline

Table Games Dealer

Golden Nugget Hotel & Casino
07.2024 - 03.2025

Table Games Dealer

Golden Gate Casino
03.2024 - 05.2024

Real Estate Sales Associate

NGOC VIEN DONG
01.2016 - 12.2023

Computer & IT Manager

Jojo's Jerky
01.2006 - 01.2016

Computer Repair Technician

HUNGTHINH
01.1996 - 01.2006

Associate of Science -

SCIENTIST UNIVERSITY HO CHI MINH

High School Diploma -

LE QUI DON
THANH HOANG NGUYEN