As an experienced and skilled individual with a passion for marketing and social media management, I am seeking a dynamic and challenging role that will allow me to continue to learn, grow, and contribute to the success of the organization while utilizing my expertise in data analysis, strategy development, and creative content creation.
Hi, I’m
THANH Y NGUYEN
Lincoln,Nebraska
Summary
Overview
7
years of professional experience
1
Certification
Work History
T.A.P Hair SalonLINCOLN, NEBRASKA
Social Media Manager
11.2022 - Current
Job overview
- Used editing and graphic design tools (Canva/Adobe Creative Suite/Photoshop) to create content and visuals for social channels.
- Created social media strategies to increase sales and brand awareness across multiple platforms.
- Tracked social media metrics to determine audience growth rate, volume and reach.
- Developed content for blog posts, landing pages and social media platforms to further marketing endeavors.
- Developed and implemented strategic social media marketing plans.
- Directed social media and digital marketing strategy and initiatives to promote brand building, guest retention and revenue-focused activities.
- Evaluated advertising and promotion programs for compatibility with public relations efforts.
- Identified client groups and audiences, determining best way to communicate publicity information.
Foundation for Lincoln Public SchoolsLINCOLN, NEBRASKA
Marketing Intern
03.2022 - 08.2022
Job overview
- Developed social media content and campaigns and analyzed metrics to capture trends and opportunities.
- Executed marketing communications to increase brand awareness and visibility.
- Researched latest trends and conducted market analysis.
- Kept marketing team informed of latest analytics and metrics through regular reporting.
- Summarized data to present results and recommendations to management.
- Partnered with marketing team to understand and execute growth opportunities for paid search and search engine optimization.
- Tracked communications strategies, advertising campaigns and marketing approaches to measure successes and failures.
- Organizing Foundation impact stories into a central location
Self-employedLincoln, NE
Small Business Owner
08.2016 - Current
Job overview
- Provided execute procurement and sales on e-commerce platform (Etsy, Ebay, Shopify)
- Developed marketing campaigns to deliver messages to right audience.
- Supervised company social media and marketing efforts to expand brand awareness and attract new customers.
- Photographed products for sale and posted pictures online to increase visibility and showcase current product availability.
- Created effective business plans to focus strategic decisions on long-term objectives.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
- Be able to increase the churn rate by 70%
- Reviewed sales reports and adjusted sales activities or expenses to better meet budgets.
Family Service LincolnLINCOLN, NEBRASKA
Teacher Assistant
08.2021 - 08.2022
Job overview
- Maintained safe, educational environment for students during learning and free play time.
- Interacted positively with children to encourage development and involvement in activities, treating each child with dignity and respect.
- Assisted teacher with enrichment activities, correcting papers or supervising classroom to foster positive learning environment
- Implemented lesson plans for students with varying learning styles.
- Built and strengthened positive relationships with students, parents and teaching staff.
- Created and enforced child-based, hands-on curriculum to promote student interest and receptive learning.
- Tutored students requiring extra help and gave additional practice work to help improve concept understanding.
- Used videos, lectures and moderated discussions to engage students during class.
WalgreensLINCOLN, NEBRASKA
Customer Service Associate
06.2021 - 08.2021
Job overview
- Promoted brand and marketing campaigns to create interest with customer.
- Addressed inquiries, resolved customer issues and managed customer relations.
- Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication.
- Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
- Handled large amounts of cash and balanced cash drawer daily within prescribed balancing guidelines.
- Improved customer service wait times to mitigate complaints.
- Performed needs analysis and presented options based on findings to help customers make decisions.
- Recommended and initiated product offerings to meet customer changing needs.
Oscar Nail SpaLINCOLN, NEBRASKA
Receptionist
08.2017 - 07.2018
Job overview
- Greeted and directed visitors to appropriate personnel and answered average of 20 calls and emails daily.
- Monitored reception area to provide consistently safe, hazard-free environment for customers.
- Investigated and analyzed client complaints to identify and resolve issues.
- Coordinated company events with venues and advised staff of pertinent details.
- Used company badging system to create badges for new employees and visitors.
- Maintained daily calendars, set appointments with clients and planned daily office events.
- Facilitated communication for people with limited language proficiency.
Education
Southeast Community Collegetrue
Associate of Arts from Business Administration
07.2023
University Overview
- 2022 - Dean's List
- 3.9 GPA
Skills
- Good interpersonal and communication skills with the ability to interact with the others
- Brand development and awareness
- Attention to detail
- Typing speed of 50 WPM
- Proficiency in Microsoft Office Suite: Word, Excel, and PowerPoint
- Proficiency in Adobe PDF/Design Software
- Basic working experience with filling methods
- Search engine optimization (SEO)
- Marketing campaign management
- Event planning and execution
- Customer Relationship Management (CRM)
- Brand-building strategies
- Competitive and Trend Analysis
- Internet and E-mail Marketing
Certification
• Fundamentals of digital Marketing (Google Digital Garage)
• Content Marketing Certified (HubSpot)
• Digital Marketing Certified (HubSpot)
• Social Media Certified (HubSpot)
• LinkedIn Ads & Marketing (Udemy)
Languages
Vietnamese
Native/ Bilingual
Activities
Activities
NAACP Youth Council
Choir Volunteered at Teenager Storm (a non-profit organization)
Owner of a Kpop online shop and a jewelry online shop
Affiliations
Affiliations
• Rating of Superior in the Vocal Solo and Ensemble Contest - 2018
• First prize in the Khanh Hoa Province Art Contest - 2014
• Consolation Prize in the Khanh Hoa Province Art Contest - 2015
• Consolation Prize in the Violympic Math in Vietnam – 2015
Timeline
Social Media Manager
T.A.P Hair Salon
11.2022 - Current
Marketing Intern
Foundation for Lincoln Public Schools
03.2022 - 08.2022
Teacher Assistant
Family Service Lincoln
08.2021 - 08.2022
Customer Service Associate
Walgreens
06.2021 - 08.2021
Receptionist
Oscar Nail Spa
08.2017 - 07.2018
Small Business Owner
Self-employed
08.2016 - Current
Southeast Community College
Associate of Arts from Business Administration
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