Results-driven management professional determined to exceed company goals. Skilled multitasker that works under pressure and adapts to new situations and challenges, Successful at leveraging financial and marketing education to make decisions. Forward-thinking in addressing and resolving concerns, optimizing policies and engaging with customers to promote loyalty and drive results.
Performed all store functions and acting as a role model for the team. Coached, developed and inspired the team. Created an environment where everyone delivered great service, used leadership, energy and willingness to make quick decisions inspired every Associate to deliver a great experience that translated into sales.
In 2023, exceeded expectations by securing the top position in the company for percentage-to-goal performance in stores generating revenue exceeding 1.2 M. Achieved a new volume tier at 1.7 M - 2.49 M and earned Diamond store status. In 2024, reached a new volume tier at +2.5 M.