Thanistan Antony
Summary
Highly developed communication and customer service skills, both oral and written, to respond to clients/customer inquiries, liaise effectively with stakeholders, and document findings/observations Ability to work well under stress and pressure and prioritize tasks through time management and organization to complete deliveries Excellent written communication skills with the ability to manage a large volume of qualitative and quantitative data to document detailed findings, observations, and reports A self-disciplined and dedicated truck driver and owner operator with more than five years of experience managing, and operating tractor-trailers across several provinces Plan travel routes in accordance with applicable law such as the Highway Traffic Act, Occupational Health and Safety Act and all other application legislation, city policies and procedures Vigilant Transportation Security Officer with 12 years of experience inspecting passengers and baggage to maintain safety and security of traveling public. Reliable and communicative professional proficient in x-ray, hand wand and explosive detection machine operations. Commended for acting quickly to counter security threats and exercising sound judgment while performing observations.
Overview
12
12
years of professional experience
Work History
Screening Officer
Canadian Air Transport Security Authority
04.2012 - 01.2024
- Responsible for conducting pre-board screenings of air traveler's, hold baggage screening, and non-passengers screening including flight and cabin crews, customer service personnel, maintenance, and baggage handlers
- Delivers excellent customer service when interacting with individuals by displaying respect, fairness, and objectivity in a consistent manner during screening process
- Manage the safety and security of restricted areas of Toronto Pearson International Airport by inspecting persons and baggage, conducting foot patrols, and monitoring suspicious activities
- Manually conduct physical searches of persons and baggage through direct contact or in proximity of passengers; screen cargo with the use of x-ray machines, walk through metal detector, hand-held metal detector, full-body scanner, and physical inspections
- Demonstrates a high level attention when conducting inspections to observe for restricted items, dangerous goods, weapons, and illicit drugs
- Ability to de-escalate conflicts, and hostile situations through active listening, and sound judgment; reports, and escalate incidents through pre-established communication channels.
- Used explosive detection machines and chemical swab systems to identify potential hazards.
- Monitored security checkpoints for compliance with applicable security protocols.
Truck Driver/ Owner Operator
5T Logistics
01.2018 - 09.2021
- Operated tractor-trailers grossing over 40,000 pounds, established connections with other major corporations, developing successful, strategic relationships
- Maintain accurate travel and inventory records
- Performed deliveries and established good working relationships with customers, clients and colleagues
- Inspect vehicle before and after trips, logging and reporting mechanical problems
- Detect and eliminate safety hazards during travel
- Ensure timely delivery of all goods awhile preserving quality and integrity if freight.
- Removed and unloaded packages from Brampton trucks for customer deliveries, using extreme care to avoid damage to goods.
- Contributed to decrease in fleet accidents by strictly adhering to safety protocols and continuously updating knowledge on current industry best practices.
Mobile Patrol Service
Paragon Security
09.2011 - 01.2012
- Complete supervision, mobile patrols, site inspections following alarm response
- Maintain clean vehicles and ensure cars are filled with fuel and in good condition
- Perform openings and closing of client properties, Follow radio use procedures and maintain discretion over air.
Education
Ontario Advanced College Diploma - Police Foundation
Sheridan College
Brampton04.2009
Skills
- Surveillance monitoring
- Threat Assessment Proficiency
- Behavioral observations
- Advanced Communication Techniques
- Cultural Sensitivity
- Team Development
- Background Check Experience
- Operations Management
- Documentation Review
- Stress Tolerance
- Baggage inspections
- Customer service and assistance
- Problem Solving Prowess
- Decision-Making Competence
Education Certification
Possess Valid AZ License, 09/2017
Restricted Area Identity Card ( RAIC) - 2024
Firearms LIcence - 2026-11
Languages
Tamil
Professional Working
Timeline
Truck Driver/ Owner Operator
5T Logistics
01.2018 - 09.2021
Screening Officer
Canadian Air Transport Security Authority
04.2012 - 01.2024
Mobile Patrol Service
Paragon Security
09.2011 - 01.2012
Ontario Advanced College Diploma - Police Foundation
Sheridan College
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