Cosette Howell
Aurora,CO
Summary
Motivated and experienced individual with exceptional interpersonal skills, strong communication abilities, and a solid background in customer service. Committed to maintaining high standards of safety and efficiency. Dedicated to supporting colleagues and customers, addressing challenges proactively, and contributing to a positive, smooth-running work environment.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Team Member
Cici's Pizza
08.2022 - 08.2023
- Operated point-of-sale (POS) systems to efficiently process customer orders and transactions.
- Stocked and organized buffet to maintain smooth flow and minimize waste through the day.
- Bussing and cleaning a semi-large dining room, ensuring tables and floors were clean and ready for guests.
- Delivered excellent customer service by assisting guests and maintaining a welcoming environment.
- Adhered to food safety, hygiene, and operational standards to support a safe dining experience.
Shift Lead
Paris Baguette
08.2023 - 05.2024
- Managed daily workflow, including coordinating orders, serving beverages, and maintaining product displays.
- Trained new employees and delegated daily tasks and responsibilities.
- Resolved customer concerns promptly and professionally, ensuring satisfaction and loyalty.
- Maintained cleanliness and organization of front-of-house area, creating a pleasant environment for guests.
Team Member
Smallcakes Cupcakery & Creamery
07.2024 - 09.2024
- Assisted customers with friendly service, helping them select and purchase cupcakes and place custom orders.
- Supported bakers by preparing ingredients, decorating cupcakes, and maintaining a clean workspace.
- Restocked displays and maintained a clean, organized storefront.
- Used downtime to complete tasks such as folding boxes or organizing supplies.
Barista
Dazbog
09.2024 - Current
- Delivered exceptional customer service during high-volume periods, creating a welcoming and positive environment.
- Efficiently managed lines and crowds to ensure seamless operations and minimize wait times.
- Prepared customized beverages with attention to detail, enhancing customer satisfaction and driving sales.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, and other equipment in accordance with safety and quality standards.
Education
High School Diploma -
Colorado Early Colleges Aurora
Aurora, CO05.2023
Associate of Arts - Core
Community College of Aurora
Aurora, CO05.2023
Skills
- Fast Learner
- Strong Communication Skills
- Problem Solving & Critical Thinking
- Adaptability & Flexibility
- Strong Work Ethic
- Time Management & Organization
- Proficient in Mathematics
- Highly Skilled in Writing & Editing
Certification
ServSafe Food Handler Certification (8/6/2024)
Awards
Valedictorian
Graduated as Colorado Early Colleges Aurora’s Valedictorian of the class of 2023.
Timeline
Barista
Dazbog
09.2024 - Current
Team Member
Smallcakes Cupcakery & Creamery
07.2024 - 09.2024
Shift Lead
Paris Baguette
08.2023 - 05.2024
Team Member
Cici's Pizza
08.2022 - 08.2023
ServSafe Food Handler Certification (8/6/2024)
High School Diploma -
Colorado Early Colleges Aurora
Associate of Arts - Core
Community College of Aurora
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