Thanthita Thitisittiroj
Concord
Summary
Dedicated and bilingual professional with a passion for customer service and a strong background in computer literacy. Eager to bring my skills in communication, teamwork, and customer service to the team at Starbucks, where I can contribute to creating exceptional coffee experiences for customers.
Overview
1
1
Certification
Work History
Partner Support Intern (Customer Service)
ZUZU Hospitality
04.2021 - 07.2021
- Assisted in resolving issues related to the Hotel Management System (HMS) and provided appropriate guidance to customers
- Monitored support cases and escalated complex issues to specialized teams for resolution
- Collaborated with colleagues to ensure timely and effective customer support
- Developed strong communication and problem-solving skills while maintaining a high level of professionalism
Education
Bachelor of Arts - Asian Studies (Minor Vietnamese Language)
Silpakorn University
Thailand03.2021
City College of San Francisco
Skills
- Computer Literate: Proficient in Microsoft Word, PowerPoint, Movavi Video Editor Plus, Canva, and Slack
- Bilingual: Fluent in English and Thai, with the ability to read, speak, and write in both languages
- Social Media Expertise: Skilled in leveraging social media platforms for marketing and communication purposes
- Teamwork and Collaboration: Experience working collaboratively in team environments to achieve common goals
- Customer Service: Demonstrated ability to provide exceptional customer service and support
- Fast Learner
Certification
- Certificate of Achievement: California Food Handler
- Certificate of Completion: Foundations of User Experience (UX) Design, Coursera
References
Mushrif Marbella, Registered Nurse, San Joaquin General Hospital, 925-348-5903
Timeline
Partner Support Intern (Customer Service)
ZUZU Hospitality
04.2021 - 07.2021
Bachelor of Arts - Asian Studies (Minor Vietnamese Language)
Silpakorn University
City College of San Francisco
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