Thanuja Balram
Farmingdale,NY
Summary
Driven Care Manager and Child Protective Specialist with proven expertise in care planning and case assessments from roles at Tri County Care and Administration For Children's Services. Excelled in service coordination and clinical documentation, enhancing client wellness and safety. Skilled in fostering supportive team environments and demonstrating exceptional communication, achieving optimal care outcomes.
Overview
6
6
years of professional experience
Work History
Care Manager
Tri County Care
10.2019 - Current
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Educated clients and families on community resources, treatment options and health care services to better manage conditions.
- Assessed clients and developed plans to meet needs.
- Developed strong rapport with patients and families through empathetic listening and compassionate communication techniques.
- Established and maintained relationships with clients, families and community partners to coordinate services to meet client's needs.
- Managed complex caseloads, ensuring timely assessment, intervention, and documentation for optimal care outcomes.
- Maintained detailed records in compliance with agency standards and regulations.
Child Protective Specialist
Administration For Children's Services
04.2018 - 09.2018
- Maintained case records and legal documentation.
- Responded to claims of abuse, neglect or safety concerns.
- Visited homes, inspected surroundings and interviewed family members.
- Assessed family needs and connected them with appropriate community services, enhancing overall wellbeing.
- Advocated for children''s best interests during team meetings, influencing key decisions about their future placements or services needed.
- Strengthened relationships between parents and children by facilitating regular visitations and communication.
- Coordinated with schools, medical providers, law enforcement agencies to ensure a holistic approach to each child''s care plan.
Education
Bachelor of Science - Human Services
New York College of Technology
300 Jay Street Brooklyn NY 1120106.2016
Skills
- Care Planning
- Case assessments
- Clinical Documentation
- Service Coordination
- Organization and Time Management
- Supportive Team Player
- Friendly, Positive Attitude
- Flexible and Adaptable
- Excellent Communication
Timeline
Care Manager
Tri County Care
10.2019 - Current
Child Protective Specialist
Administration For Children's Services
04.2018 - 09.2018
Bachelor of Science - Human Services
New York College of Technology