Results-driven buyer with expertise in procurement planning, relationship building, and negotiation. Proven ability to enhance inventory management and customer satisfaction through effective market analysis.
Overview
7
7
years of professional experience
Work History
Buyer
James E Kilduff
Everett, MA
10.2024 - Current
Analyzed market trends to identify optimal purchasing opportunities.
Collaborated with suppliers to negotiate favorable contract terms.
Managed inventory levels to minimize shortages and overstock situations.
Built long-term supplier relationships with vendors to establish quality and competitive pricing.
Maintained complete documentation and records of all purchasing activities.
Improved inventory accuracy and control by implementing new barcoding system, reducing discrepancies and improving audit results.
Utilized inventory systems for order tracking and inventory management.
Manager
Hynes Restaurant Group
Weymouth, MA
01.2022 - 10.2024
Oversaw daily restaurant operations, ensuring exceptional service and adherence to quality standards.
Managed and motivated employees to be productive and engaged in work.
Accomplished multiple tasks within established timeframes.
Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Implemented customer feedback mechanisms to gather insights, using this information to guide strategic planning and decision-making.
Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Teller Specialist
Rockland Trust Bank
Weymouth, MA
01.2019 - 01.2022
Processed customer transactions efficiently, ensuring accuracy and compliance with banking policies.
Provided exceptional customer service, resolving inquiries and enhancing client satisfaction.
Managed cash drawer, maintaining balanced transactions and minimizing discrepancies.
Assisted in training new tellers on operational procedures and customer engagement techniques.
Mentored team members on best practices for service delivery and operational excellence.
Promoted bank products and services to customers, resulting in increased account openings and loan applications.
Maintained strict compliance with bank policies and regulations, protecting both the institution and its customers from potential risks.
Education
Bachelor of Science - Business Administration And Management
Assumption University of Thailand
Thailand
03-2015
Skills
Multi-tasking strength
Relationship building
Negotiation
Procurement planning
Languages
Thai
Native or Bilingual
Chinese (Mandarin)
Professional Working
Timeline
Buyer
James E Kilduff
10.2024 - Current
Manager
Hynes Restaurant Group
01.2022 - 10.2024
Teller Specialist
Rockland Trust Bank
01.2019 - 01.2022
Bachelor of Science - Business Administration And Management