Thao Dang
San Jose,CA
Summary
Highly skilled and experienced Purchasing Agent with 3 years in order management, production planning, cost analysis, and customer communication within the Foods & Beverages industry. Proven track record of optimizing operations, managing Bill of Materials (BOMs), and demonstrated ability to manage complex projects and ensure timely delivery to meet production goals.
Overview
5
5
years of professional experience
Work History
Purchasing Agent/Demand Planner
The Ginger People
Marina, CA
12.2021 - Current
- Plan daily production and shipping goals, consistently achieving on-time deliveries ahead of committed dates, while preparing detailed weekly schedules for assigned product lines.
- Maintain proactive communication with clients regarding order status, addressing inquiries and potential delays effectively through SAP.
- Implement and oversee BOM management across all product categories, ensuring compliance with FDA standards and updating BOMs as necessary.
- Conduct market research and analysis to identify potential suppliers, assess their capabilities, and negotiate favorable terms and conditions.
- Oversee the procurement of raw materials, equipment, and services, ensuring timely delivery while maintaining optimal inventory levels.
Client Advisor
Louis Vuitton - LVMH
Santa Clara, CA
02.2020 - 12.2021
- Achieved 30% more than monthly KPI by creating reports based on sales data to understand customer buying behavior.
- Brought back 20% of lost customers by resolving complaints, addressing concerns, and maintaining strong relationships.
- Proficient in telecommunications, with expertise in desktop technology.
- Maintained accurate records of client interactions and transactions in the CRM system.
Education
Bachelor of Science - Business Administration - Data Analyst
San Jose State University
San Jose, CA05-2021
Skills
Technical Skill
- ERP System: Proficient in SAP
- BOM management: Skilled in developing and managing BOMs, ensuring accuracy and compliance
- Inventory control: Experienced in managing storage
Techniques
- Demand Forecasting
- Production Control
- Process and Operation Planning
Timeline
Purchasing Agent/Demand Planner
The Ginger People
12.2021 - Current
Client Advisor
Louis Vuitton - LVMH
02.2020 - 12.2021
Bachelor of Science - Business Administration - Data Analyst
San Jose State University
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