Thao Nguyen
Northport,AL
Summary
Resourceful and empathetic volunteer with a background in healthcare and community service, offering 4+ years of experience in providing educational support and emergency care. Adept at working with diverse populations, fostering inclusive environments, and driving impactful community initiatives. Seeking to apply strong problem-solving skills and a commitment to holistic patient care in a medical school setting.
Overview
7
7
years of professional experience
Work History
Microbiology Lab Assistant
The University of Alabama
11.2022 - Current
- Prepared medias for daily classes along with maintaining, repairing, and cleaning lab and lab equipment.
- Ensured timely completion of lab tasks by prioritizing assignments and working closely with team members.
- Maintained quality control standards by adhering to established laboratory protocols during sample processing and analysis.
- Mentored new members on laboratory techniques and best practices, fostering a culture of continuous learning and improvement.
Undergraduate Teacher's Assistant
Gen Bacteriology Lab - The University of Alabama
08.2023 - Current
- Supported professor in lesson preparation, ensuring materials were ready for class activities.
- Took attendance, graded assignments and reported individual progress to professor.
- Reviewed lesson material with students individually or in small groups.
- Instructed students with basic lab techniques.
Undergraduate Teacher's Assistant
Elementary Statistical - The University of Alabama
05.2022 - 07.2023
- Worked with professor to monitor class schedule, take attendance, and graded assignments..
- Reviewed lesson material with students individually or in small groups.
Undergraduate Student Researcher
Earley's Lab - The University of Alabama
06.2021 - Current
- Developed proficiency in various lab techniques, leading to more accurate and reliable results.
- Demonstrated strong attention to detail when recording observations and measuring experimental variables for accurate data reporting.
- Collaborated closely with PI and team members, incorporating constructive feedback into ongoing research efforts.
- Ensure the lab is thoroughly cleaned and prepared for subsequent use.
Presenter
URCA Conference
04.2024 - 04.2024
- Wrote and scripted show prior to air for approval by management.
- Conducted thorough research on presentation topics, ensuring accuracy and relevance of information shared with audiences.
- Developed and delivered informative and engaging presentations on various topics, leading to increased knowledge retention among attendees.
- Provided actionable takeaways for attendees in each presentation that they could immediately implement in their personal or professional lives.
Physician Shadow
Magic City Wellness Center
10.2021 - 02.2024
- Observe the interactions between physicians and patients, as well as the collaboration between physicians and other healthcare staff.
- Observe the administrative aspects of healthcare.
- Understand the importance of maintaining patient confidentiality (HIPAA) and observe how the physician handles sensitive information.
- Adhere to professional conduct by dress appropriately, be punctual, and showing respectful at all time.
Volunteer
Northstar EMS - Northport Base 941
01.2024 - Current
- Uphold medical and legal standards.
- Give emergency medical care/ basic life support (BLS) to patient while awaiting arrival of additional medical resources.
- Ensure and protect patient privacy.
- Provided emotional support and companionship to patient, family, other responders.
- Maintain continuity of care by working with other medical professionals.
- Adhere to professional conduct by dress appropriately, be punctual, and showing respectful at all time.
Volunteer
Hospice Of West Alabama
02.2022 - Current
- Emotional and spiritual support to patients and their families during end-of-life care.
- Provide comfort measures, such as offering blankets, adjusting pillows, or helping with non-medical personal care like brushing hair or applying lotion.
- Participate in ongoing training and education provided by the hospice organization to stay informed about hospice care practices, patient rights, and confidentiality.
Volunteer
Assistance Shelter Care
05.2024 - Current
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Completed daily domestic tasks in shelters and group homes to assist people in need.
Math Tutor Volunteer
The Capitol School
08.2018 - Current
- Assist students with understanding math concepts, solving problems, and preparing for exams.
- Tailor your teaching methods to the individual needs of each student, recognizing different learning styles.
- Adapt lessons to address areas where students struggle, track student process and regularly update teachers and parents.
Volunteer
Druid City Pride
05.2022 - Current
- Assist with setting up stages, booths, banners, decorations, and other festival infrastructure before the event begins.
- Welcome attendees at the entrance, distribute festival guides, and provide wristbands or other entry materials.
- Warmly greet attendees as they approach the information table, making them feel comfortable and welcomed.
- Help with picking up litter and ensuring the festival grounds are clean and returned to their original state.
Volunteer
Northport Music Institute
05.2021 - 08.2021
- Introduce students to fundamental guitar techniques, including how to hold the instrument, basic chords, strumming patterns, and reading tablature.
- Provide one-on-one guidance to students, helping them to improve their technique and understanding of music.
- Ensure that all instruments and teaching materials are in good condition and available for students to use.
- Foster a positive learning environment by encouraging creativity and celebrating students' achievements.
Cashier
Tiffany Nails
05.2020 - 09.2022
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Stocked, tagged and displayed merchandise as required.
Restaurant Server
Mr. Chen's Auth Cooking
01.2019 - 03.2020
- Greeted new customers, discussed specials, and took drink orders.
- Boosted overall sales by confidently recommending daily specials and upselling menu items.
- Enhanced customer satisfaction by providing attentive and personalized service during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Collaborated with kitchen staff to ensure accurate preparation and prompt delivery of special dietary requests.
- Handled customer complaints professionally, resolving issues promptly to maintain positive relationships.
Cart Attendant
Walmart
01.2018 - 01.2019
- Showcased strong work ethic by completing assigned tasks efficiently and reliably, even during inclement weather conditions.
- Periodically disinfected carts preventing spread of disease.
- Helped with bagging customers' items and carrying oversized or overweight items to customer vehicles.
- Patrolled car park for unattended and loose shopping carts, preventing damage to patron vehicles.
Education
Bachelor of Science - Double Major: Biology and Psychology
The University of Alabama
Skills
- Microsoft Office Suite (PowerPoint, Word, Excel)
- After Effect, Lightroom, Premiere, Photoshop
- Wet Laboratory: Purification of target protein using metal affinity and size exclusion chromatography, SDS-PAGE (sodium dodecyl sulfate polyacrylamide gel-electrophoresis)
- Language:
- English and Vietnamese (professional working proficiency)
- Chinese (limited working proficiency)
- ASL (beginner)
Hobbies
LEGO
Timeline
Volunteer
Assistance Shelter Care
05.2024 - Current
Presenter
URCA Conference
04.2024 - 04.2024
Volunteer
Northstar EMS - Northport Base 941
01.2024 - Current
Undergraduate Teacher's Assistant
Gen Bacteriology Lab - The University of Alabama
08.2023 - Current
Microbiology Lab Assistant
The University of Alabama
11.2022 - Current
Undergraduate Teacher's Assistant
Elementary Statistical - The University of Alabama
05.2022 - 07.2023
Volunteer
Druid City Pride
05.2022 - Current
Volunteer
Hospice Of West Alabama
02.2022 - Current
Physician Shadow
Magic City Wellness Center
10.2021 - 02.2024
Undergraduate Student Researcher
Earley's Lab - The University of Alabama
06.2021 - Current
Volunteer
Northport Music Institute
05.2021 - 08.2021
Cashier
Tiffany Nails
05.2020 - 09.2022
Restaurant Server
Mr. Chen's Auth Cooking
01.2019 - 03.2020
Math Tutor Volunteer
The Capitol School
08.2018 - Current
Cart Attendant
Walmart
01.2018 - 01.2019
Bachelor of Science - Double Major: Biology and Psychology
The University of Alabama
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