
Over 22 years of experience with Union Pacific encompassing areas in Operations Support, Interchange, Billing & Revenue collections, eBusiness, & Equipment Utilization in Network Planning Strong research, planning, and critical thinking skills Effectively resolved issues for both internal & external customers by serving as liaison & trusted point of contact Improved processes by applying knowledge of EDI, TCS, industry access standards, & contract generation Understand the connectivity between various areas of the company & how each impacts the others.