Summary
Overview
Work History
Education
Skills
Timeline
Generic

Thara Charles

Property Management
Riviera Beach

Summary

Friendly and enthusiastic, Able to learn new tasks quickly and proficient in growing key customer relationships. Represent establishment with friendly, professional demeanor at all times.

Property management professional prepared to deliver exceptional service and results. Brings valuable experience in managing property operations, tenant interactions, and lease negotiations. Highly collaborative and adaptable, known for effective teamwork and achieving goals. Proficient in property maintenance coordination and tenant communication.

Overview

11
11
years of professional experience
2
2
Languages

Work History

Assistant Property Manager

Campbell Property Management -Palm Beach Plantation HOA
06.2022 - Current
  • Handled residents complaints promptly and appropriately, calling in repairmen, and other support services.
  • Maintained accurate records of all transactions, ensuring timely reporting to senior management and owners.
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Developed strong relationships with vendors, negotiating favorable contracts for cost-effective services.

· Conduct weekly community inspections and issue violation notices.

· Draft and distribute weekly emails and notices to residents.

· Assist with Architectural Review Committee (ARC) applications and ensure compliance with guidelines.

· Support planning and coordination of community events and clubhouse rentals.

· Liaise between residents, vendors, and the Property Manager to resolve inquiries and service requests.

  • Kept accurate records of all resident and tenant correspondence.
  • Coordinated move-ins and move-outs, ensuring smooth transitions for both tenants and property management team.
  • Organized community events to foster positive relationships between tenants and build a sense of community within the property.

Assistant

Campbell Property Management -Evergrene HOA
12.2020 - 05.2022


  • Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
  • Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
  • Worked closely with management to provide effective assistance for specific aspects of business operations.
  • Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.

· Assisted the Property Manager with daily operations, including handling ARC applications and documentation.

· Supported planning and coordination of community events and activities.

· Assisted residents with inquiries, compliance matters, and service requests.

· Provided administrative support such as filing, scheduling, and correspondence.

Director of Security

Victory Security Agency
06.2018 - 03.2020
  • Operate detecting devices to screen individuals and prevent passage of prohibited articles into restricted areas.
  • Supervised a team of security officers, ensuring adherence to company policies and maintaining high morale among staff members.
  • Evaluated performance of security personnel, offering constructive feedback and guidance for improvement when necessary.
  • Handled sensitive information discreetly while adhering to strict confidentiality guidelines set forth by the organization.
  • Provided exceptional customer service to clients, addressing concerns promptly and professionally while maintaining a focus on safety and security.
  • Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
  • Reported suspicious activities and persons to law enforcement.
  • Worked closely with HR to develop background check procedures, minimizing the risk of hiring employees with questionable backgrounds.

Armed Security Officer

G4S Secure Soultion
06.2018 - 11.2019
  • Must be highly visible to anyone entering the financial center.
  • Exchanging polite greetings with customers entering or exiting the bank.
  • Observing customers, alert and vigilant while on post.
  • Less
  • Performed hourly patrols of building areas, parking lots and facility grounds.
  • Operated communication equipment to maintain contact with other security personnel during emergency calls.
  • Maintained physical fitness to perform physically demanding job tasks.
  • Cooperated with security personnel and law enforcement to share information and coordinate responses to security incidents.
  • Checked personnel ID badges and issued temporary credentials to visitors.

Security Officer

U.S. Associates
09.2017 - 11.2018
  • Monitor and authorize entrance and departure of employees, visitors, and other persons to guard against theft and maintain security of premises. Patrol industrial or commercial premises to prevent and detect signs of intrusion and ensure security of doors, windows, and gates. Operate detecting devices to screen individuals and prevent passage of prohibited articles into restricted areas.
  • Answer telephone calls to take messages, answer questions, and provide information during non-business hours or when switchboard is closed. Write reports of daily activities and irregularities such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences.

Floor Manager

Target
11.2017 - 03.2018
  • Greet customers and ascertain what each customer wants or needs.
  • Describe merchandise and explain use, operation, and care of merchandise to customers.
  • Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
  • Answer questions regarding the store and its merchandise.
  • Compute sales prices, total purchases and receive and process cash or credit payment.

Shift Supervisor

Wendy's
08.2014 - 09.2017
  • Train workers in food preparation, and in service, sanitation, and safety procedures.
  • Greet and seat guests, and present menus and wine lists.
  • Compile and balance cash receipts at the end of the day or shift.
  • Perform various financial activities such as cash handling, deposit preparation, and payroll. Supervise and participate in kitchen and dining area cleaning activities.

Education

Associates - Criminal Justice

Palm Beach State College
Lake Worth, FL
05.2001 -

Skills

  • Clerical Support
  • Time Management
  • Critical Thinking
  • Monitoring
  • Judgment and Decision Making
  • Complex Problem Solving
  • Coordination
  • Active Listening
  • Service Orientation
  • Customer and Personal Service
  • Strong Communication Skills
  • Access Control Systems

Timeline

Assistant Property Manager

Campbell Property Management -Palm Beach Plantation HOA
06.2022 - Current

Assistant

Campbell Property Management -Evergrene HOA
12.2020 - 05.2022

Director of Security

Victory Security Agency
06.2018 - 03.2020

Armed Security Officer

G4S Secure Soultion
06.2018 - 11.2019

Floor Manager

Target
11.2017 - 03.2018

Security Officer

U.S. Associates
09.2017 - 11.2018

Shift Supervisor

Wendy's
08.2014 - 09.2017

Associates - Criminal Justice

Palm Beach State College
05.2001 -
Thara CharlesProperty Management
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