Dedicated Facilities Operations Manager bringing more than 10 years of experience in estimation, EHS, Facilities operations, property management, energy management and building systems, including mechanical, security, housekeeping, and HVAC. Excellent leadership skills with proficiency in developing relationships, building consensus and leading positive organizational change.
Overview
10
10
years of professional experience
5
5
years of post-secondary education
4
4
Languages
Work History
Manager Operations and EHS
Jones Lang Lasalle Lanka (Pvt) Ltd
Colombo
11.2018 - 10.2022
Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help the company evolve and grow.
Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs and capital improvement projects.
Established positive and effective communication among Facilities/Property staff and organization leadership, reducing miscommunications and missed deadlines.
Worked in a matrix management environment with oversight of division-level managers, operations, business development, finance, human resources, safety and compliance.
Prepared annual facilities and property budgets with controls to prevent overages.
Directed initiatives to improve the work environment, company culture or overall business strategy.
Spearheaded facilities and property department training to enhance employee performance and boost employee productivity.
Evaluated suppliers to maintain cost controls and improve operations.
Advanced productivity KPIs to achieve key business goals and objectives.
Built and reviewed master service agreements to simplify and streamline the contract negotiation process.
Conducted inspections of facility grounds, external structure, systems and equipment.
Prepared specifications, solicited bids and approved subcontracts for building services.
Delivered comprehensive bid proposals for renovation projects and gained client approval on costs.
Reviewing tender documents, the scope of works, checking the feasibility for qualification of new client sites
Technical bid preparation for new client sites
Identified opportunities to remove hazards from the workplace and developed programs and processes to mitigate residential and commercial workplace hazards.
Directed post-accident investigations and prepared reports to identify possible accident causes and hazards.
Developed and implemented safety awareness communications between workers and management to increase hazard awareness.
Formulated detailed recommendations based on EHS audit findings to support annual planning and the definition of goals.
Assistant Facilities Manager
Al Jassim Asset Management and Real Estate
Doha
01.2018 - 07.2018
Evaluated facility operations and personnel for safety and health regulations compliance.
Conducted inspections of facility grounds, external structure, systems and equipment.
Led facility management staff and consultants in producing a business plan that focused on facility operations.
Oversaw finances and made recommendations to reach or exceed budget in unforeseen circumstances.
Tracked and documented operational and financial records to perform analysis of performance and costs.
Maximized profitability through revenue development, cash control and expense reviews.
Oversaw facility space leasing and kept peace among units.
Oversaw all aspects of equipment installation, maintenance and repair for both internal and external services.
Investigated problems and determined appropriate remedies.
Drove continuous improvement of processes and systems operation.
Directed tenant improvements to meet contractual demands and update building areas.
Facilities Supervisor
Al Jassim Real Estate and Asset Management
Doha
07.2015 - 04.2017
Helped select, schedule and oversee contractors.
Worked within budget guidelines to accomplish routine repairs, maintenance and special projects.
Maintained the physical condition of facilities, applying available resources and personnel to achieve a safe, clean and functional environment.
Directed vendors, facilities staff and service providers as required to create an efficient and non-disruptive work environment.
Prepared action plans to establish procedures for various emergency situations.
Communicated with general managers and facility teams regarding upcoming repairs and projects.
Served as point of contact for internal and external customers seeking support and information.
Prepared reports and schedules with accuracy.
Facilities, Energy, EHS and Risk Executive
Jones Lang Lasalle Lanka (Pvt) Ltd
Colombo
03.2013 - 07.2015
Participated in continuous improvement by generating suggestions, and engaging in problem-solving activities to support teamwork.
Maintained the physical condition of facilities, applying available resources and personnel to achieve a safe, clean and functional environment.
Directed vendors, facilities staff and service providers as required to create an efficient and non-disruptive work environment.
Prepared action plans to establish procedures for various emergency situations.
Identified accident causes and optimal prevention strategies by conducting thorough investigations and analyses.
Developed recommendations to reduce hazards by improving gear, behaviors and procedures.
Provided new-employee health and safety orientations and developed materials for presentations.
NA at Jones Lang LaSalle Property Consultants (India) Pvt. Ltd, Henkel Adhesives Technologies India pvt. LtdNA at Jones Lang LaSalle Property Consultants (India) Pvt. Ltd, Henkel Adhesives Technologies India pvt. Ltd
Asst. Manager - Employee Transportation at Jones Lang LaSalle Property consultant Pvt LtdAsst. Manager - Employee Transportation at Jones Lang LaSalle Property consultant Pvt Ltd
Senior Project Lead/Projects Director at Jones Lang LaSalle Property Consultants Pvt LtdSenior Project Lead/Projects Director at Jones Lang LaSalle Property Consultants Pvt Ltd