Summary
Overview
Work History
Education
Skills
Timeline
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Tharon Madden II

Dickinson,TX

Summary

With five years of work experience with one company shows a dedication and loyalty. From starting off as a part time associate to become a salary manger also shows a willingness to do and be more. Dedicating myself to learn the company taking the time to harness the necessary skills it takes to stand out. Versatile Managing Director with proven abilities across all levels of organizational management. Talented in developing partnerships, overseeing personnel and developing tactical plans to meet strategic goals. Proven leader with significant background in business management.

Overview

9
9
years of professional experience

Work History

Director of Operations

Kingdom Child Card
03.2021 - 02.2024
  • Improved child care center operations by implementing efficient administrative processes and procedures.
  • Enhanced staff performance through regular professional development sessions and team-building activities.
  • Developed strong relationships with parents, resulting in increased trust and communication between families and the center.
  • Managed budgets effectively to ensure financial stability of the childcare center while maintaining high-quality services.
  • Promoted a positive atmosphere by modeling effective conflict resolution strategies among staff members.

Assistant Store Manager

Ace Hardware
07.2022 - 01.2024
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Rotated merchandise and displays to feature new products and promotions.
  • Walked through store areas to identify and proactively resolve issues negatively impacting operations.
  • Maintained positive customer relationships by responding quickly to customer service inquiries.

Electrician

IBEW Local 613
07.2020 - 07.2022
  • Planned layout and installation of electrical wiring, equipment and fixtures based on specifications and applicable code.
  • Installed and wired electrical transformers, service panels, and circuit breakers.
  • Demonstrated expertise in use of cable reels, stripping tools, voltage detectors and wire and cable cutters to complete fast-paced work.
  • Worked with various types of cableways, conduits and other electrical raceways.
  • Inspected electrical systems, equipment and components to identify hazards, defects and repair requirements.
  • Read and interpreted electrical, mechanical and architectural drawings and electrical code specifications for wiring layouts.
  • Installed, maintained, repaired and tested equipment for electricity generation and utilization.
  • Stored and maintained power tools and equipment for each job.
  • Used testing instruments such as ohmmeters, voltmeters, ammeters and multimeters.
  • Worked from ladders, scaffolds and lifts to install, maintain or repair electrical wiring equipment and lighting fixtures in ceilings, on roofs and on towers.

Customer Sales Representative

Afni
12.2019 - 10.2020
  • Assisted call-in customers with questions and orders.
  • Educated customers on promotional options, sales policies and methods for obtaining desired results from company offerings.
  • Described product highlights and benefits to help guide purchasing decisions.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Contacted potential customers to capitalize on sales opportunities.
  • Emphasized product specifications to meet customer needs.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
  • Met or exceeded sales, customer service and loyalty program standards.

Store Manager

AutoZone
10.2014 - 12.2019
  • Evaluated suppliers to assess quality, timeliness and compliance of deliveries, maintain tight cost controls and maximize business operational efficiency
  • Oversaw, trained and encouraged, promoting culture of efficiency and performance
  • Oversaw receiving and display of incoming products, meeting planned promotions and seasonal rotation for sales events
  • Scheduled and led weekly store meetings for all employees to discuss sales promotions and new inventory while providing platform for all to voice concerns
  • Rotated merchandise and displays to feature new products and promotions
  • Completed profit and loss performance reports
  • Delivered positive results by controlling monthly operations budget and limiting financial discrepancies
  • Rotated stock to ensure optimum appeal and minimize shrinkage
  • Reconciled daily sales transactions to balance and log day-to-day revenue
  • Partnered with store director to interview, hire, train and develop department managers and team members to build and sustain high in-store performance
  • Educated customers on promotions to enhance sales
  • Regularly exceeded daily sales and product add-on quotas
  • Fielded customer questions regarding available merchandise, sales, current prices and upcoming company changes
  • Offered advice and assistance to customers, paying attention to special needs or wants

Education

Associate of Applied Science - Business Administration And Management

Southern Union State Community College
Opelika, AL
05.2016

Skills

  • Passed course to be able to interview and hire
  • Trained on Inventory management
  • Was in-charge of handling inbound and outbound truck shipments
  • Trained on handling payroll

Timeline

Assistant Store Manager

Ace Hardware
07.2022 - 01.2024

Director of Operations

Kingdom Child Card
03.2021 - 02.2024

Electrician

IBEW Local 613
07.2020 - 07.2022

Customer Sales Representative

Afni
12.2019 - 10.2020

Store Manager

AutoZone
10.2014 - 12.2019

Associate of Applied Science - Business Administration And Management

Southern Union State Community College

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Tharon Madden II