Summary
Overview
Work History
Education
Skills
Timeline
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Tharrence Troope

Country Club Hills,Illinois

Summary

Dynamic leader with expertise in operations management and staff development, honed at Signode. Successfully enhanced productivity by 20% through strategic production planning and cross-functional team leadership. Proficient in Kaizen principles and health and safety compliance, fostering a culture of continuous improvement and operational excellence.

Highly skilled manufacturing professional prepared for leadership in production environments. Proven track record in optimizing workflow, enhancing productivity, and maintaining high-quality standards. Strong focus on team collaboration, problem-solving, and adapting to changing needs. Expertise in lean manufacturing, process improvement, and safety protocols ensures reliable and effective results.

Overview

43
43
years of professional experience

Work History

Manufacturing Production Supervisor

Signode
08.1999 - Current
  • Assisted in training new team members on safety protocols and equipment operation
  • Led cross-functional teams to enhance operational efficiency and drive project completion.
  • Learned to monitor production processes, ensuring adherence to quality standards.
  • Supported inventory management by organizing materials and tracking usage.
  • Participated in daily team meetings to discuss production goals and challenges.
  • Collaborated with colleagues to troubleshoot equipment issues and minimize downtime.
  • Followed standard operating procedures for compliance with safety regulations.
  • Resolved issues quickly to maintain productivity goals.
  • Established clear priorities and production quality standards.
  • Set and enforced performance-oriented production approach, significantly increasing worker output and reducing safety incidents.
  • Evaluated team member performance regularly to identify and resolve productivity concerns.
  • Mentored junior managers, fostering professional development and enhancing team performance.
  • Collaborated with senior leadership to define business objectives and align departmental strategies.
  • Cross-trained existing employees to maximize team agility and performance.

General Manager

Wendy's
04.1982 - 08.1999
  • Directed operational strategies to enhance efficiency across multiple departments.
  • Led cross-functional teams to implement process improvements and achieve business objectives.
  • Oversaw budget planning and resource allocation to ensure operational sustainability.
  • Developed training programs that increased staff productivity and engagement levels.
  • Oversaw daily operations, ensuring high standards of service and food quality.
  • Managed staff recruitment, training, and performance evaluations to enhance team productivity.
  • Developed and implemented operational policies that improved efficiency and customer satisfaction.
  • Analyzed financial reports to optimize budgeting and reduce costs while maintaining service excellence.
  • Established strong vendor relationships for timely supply deliveries, negotiating favorable terms.
  • Led health and safety compliance efforts, ensuring adherence to regulatory standards and protocols.
  • Effectively managed labor costs by monitoring productivity levels among staff members and making strategic scheduling decisions.
  • Carefully interviewed, selected, trained, and supervised staff.
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Maintained open lines of communication between front-and back-of-house teams to facilitate smooth day-to-day operations.
  • Implemented efficient scheduling practices to ensure optimal staffing levels during peak business hours.
  • Implemented new employee onboarding processes, providing comprehensive training that promoted retention and a strong understanding of company culture.
  • Oversaw balancing of cash registers, reconciled transactions, and deposited establishment's earnings to bank.
  • Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
  • Enhanced customer satisfaction through consistent delivery of high-quality food and service.
  • Identified problems, conducted troubleshooting and sought repair or maintenance support to keep restaurant equipment operational.
  • Ensured compliance with all health department regulations as well as company policies and procedures.
  • Purchased adequate quantities of food, beverages, equipment, and supplies.
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
  • Monitored inventory of supplies and purchased orders to maintain adequate stock levels.

Education

General Studies

South Shore
Chicago, IL
06-1982

Skills

  • Operations management
  • Standard operating procedures
  • Computer-aided manufacturing
  • 5S methodology
  • Production planning
  • Production scheduling
  • Staff development
  • Health and safety compliance
  • Inventory coordination
  • Manufacturing
  • Kaizen principles
  • Machine operation

Timeline

Manufacturing Production Supervisor

Signode
08.1999 - Current

General Manager

Wendy's
04.1982 - 08.1999

General Studies

South Shore

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Tharrence Troope