I’m a hard working driven young man, I am efficient, attentive and enjoy doing things the the right way. I will do things to the utmost regardless of what it is.
Overview
8
8
years of professional experience
Work History
Head Hostess, Busser, Barback, Server, Maintenance
The Crab Trap
08.2020 - Current
Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
Trained new staff in bussing and cleaning procedures.
Pitched in extra hours and helped other staff during unexpected times of high volume to improve seating availability and food delivery to tables.
Helped servers expedite food orders during busy hours by running food from the kitchen quickly and accurately.
Collaborated with kitchen staff to ensure dishes were properly sorted and returned to the dishwashing area.
Reset used tables within prescribed timeframes to expedite turnover and increase available dining room space.
Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
Maintained a clean and safe dining environment by sweeping floors, wiping down surfaces, and keeping walkways clear of debris.
Enhanced customer satisfaction by ensuring tables were cleared and cleaned promptly after guests left.
I’ve worked hard and diligently at any of the positions I have worked while at the Crab trap. I intend to keep doing so, my goal is to make everyone’s job easier by being dedicated, understanding, a role model, offering help whenever wherever I can.
Restaurant Busser
Summer Kitchen
06.2017 - 07.2018
Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
Enhanced customer satisfaction by ensuring tables were cleared and cleaned promptly after guests left.
Maintained a clean and safe dining environment by sweeping floors, wiping down surfaces, and keeping walkways clear of debris.
Assisted servers in managing their sections effectively, providing timely water refills and bread service.
Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
Education
G.E.D - General Studies
Northwest Florida State College South Walton Cente
109 Greenway Trail Santa Rosa Beach, FL 32459 Uni
11.2017
Skills
Guest service
Bar terminology
Reservation coordination
Exceptional communication
Dining area maintenance
Safe food handling
Table bussing
Greeting and seating
Reservation planning
Service prioritization
Menu presentation
Salesmanship
Menu memorization
High volume dining
Team management
Strong leadership
Item promotion
Special dietary requirements
Effective customer upselling
Phone etiquette
Effective multitasking
Customer service
Detail-oriented
Customer service expertise
Guest seating
Guest engagement
Performance improvement
Food running
Greeting guests
Upselling
Hospitality service expertise
Cleaning and sanitation
Guest complaint resolution
Impression management
Complaint handling
Restroom servicing
Server support
Food safety
Strong interpersonal skills
Positive and professional
Calm demeanor
Takeout order processing
Seating coordination
Active listening and communication
Team player
Flexible and adaptable
Warm and friendly
Reliable and trustworthy
Attention to detail
Staff training
Wait list management
Timeline
Head Hostess, Busser, Barback, Server, Maintenance
The Crab Trap
08.2020 - Current
Restaurant Busser
Summer Kitchen
06.2017 - 07.2018
G.E.D - General Studies
Northwest Florida State College South Walton Cente