Thays Matos
Land O Lakes,FL
Summary
Detail-oriented professional with expertise in project management, teamwork, and bilingual communication. Proven ability to coordinate timelines and resources, ensuring on-time project delivery and enhanced team collaboration.
Overview
8
8
years of professional experience
Work History
Constructions Management Assistante
Eminence Constructions Corp
01.2018 - 12.2025
- Coordinated project timelines and resources to ensure deadlines met consistently.
- Assisted in developing project plans, improving clarity and communication among team members.
- Supported budget management by tracking expenses against projections for multiple projects simultaneously.
- Assisted with contract negotiations, ensuring mutually beneficial terms for both parties involved in projects.
- Coordinated cross-functional teams to ensure smooth collaboration and successful project execution.
- Supported quality assurance measures by diligently reviewing project deliverables and ensuring adherence to established standards.
- Provided administrative support by organizing travel arrangements, managing calendars, and preparing meeting materials as needed.
- Tracked project documents during every phase of development.
- Facilitated team meetings to discuss objectives, address concerns, and foster a collaborative environment.
- Worked with senior leadership to complete complex projects on time and under-budget.
- Monitored project progress, identified risks and took corrective action as needed.
- Tracked project and team member performance closely to quickly intervene in mistakes or delays.
- Reported regularly to managers on project budget, progress, and technical problems.
- Resolved customer inquiries efficiently, enhancing overall satisfaction and loyalty.
- Managed high-volume calls while maintaining composure and professionalism under pressure.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Addressed customer inquiries to ensure satisfaction and foster positive service experience.
- Processed high-volume payment transactions with accuracy and attention to detail.
- Delivered exceptional bilingual support to customers via phone and email, resolving inquiries efficiently.
- Collaborated with clients to define project scope and design specifications, enhancing customer satisfaction.
- Led renovation projects from concept to completion, ensuring compliance with industry standards.
- Managed subcontractors and vendors, streamlining communication and improving workflow efficiency.
- Implemented quality control measures to uphold high standards throughout renovation processes.
Education
No Degree - Construction Project Management
SPC
Clearwater, FLHigh School Diploma -
Joseph Wheeler High School
Marietta, GA05-2005
Skills
- Fast learner
- Time management
- Attention to detail
- Bilingual Spanish and Portuguese
- Teamwork and collaboration
- Project management
Languages
Spanish
Full Professional
Portuguese
Native or Bilingual
Timeline
Constructions Management Assistante
Eminence Constructions Corp
01.2018 - 12.2025
No Degree - Construction Project Management
SPC
High School Diploma -
Joseph Wheeler High School