Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
8
8
years of professional experience
Work History
Registered Behavior Technician
Lark Therapy Group
02.2024 - Current
Assisted Board Certified Behavior Analysts in treatment plans tailored to each client's needs and goals.
Supported client using principles of applied behavior analysis.
Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
Participated in patient education, helping to reinforce concepts and treatment plans.
Intervened with clients' challenging behaviors by reinforcing therapeutic alternatives and coping mechanisms.
Administrative Assistant/Receptionist
Community First Management
10.2023 - 10.2024
Scheduled office meetings and client appointments for staff teams.
Answered multi-line phone system, routing calls, delivering messages to staff.
Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
Received and sorted incoming mail and packages to record, dispatch, or distribute to the correct recipient.
Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
Processed customer orders accurately and within agreed timeframes to meet service standards.
Managed filing system, entered data and completed other clerical tasks.
Assisted coworkers and staff members with special tasks on daily basis.
Mental Heath Technician
The Pavilion Behavioral Hospital
01.2019 - 09.2022
Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
Enhanced patient satisfaction by providing compassionate and attentive care.
Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
Maintained clean and safe environment to promote patient safety and comfort.
Contributed to positive patient experience by keeping rooms clean, organized, and well-stocked with supplies.
Facilitated smooth transitions between shifts by maintaining thorough documentation of patient care activities and observations.
Reduced stress for patients and families through effective communication and empathetic support.
Supported patient admissions, discharges, and transfers to promote team productivity.
Assisted nursing staff with completing daily rounds.
Mental Health Technician
Virginia Beach Psych Hospital
09.2022 - 10.2023
Lead Preschool Teacher
KinderCare Learning Centers
01.2017 - 01.2019
Developed strong relationships with parents and caregivers, providing regular updates on their child''s progress and addressing any concerns proactively.
Developed weekly lesson plans and activities to engage children and promote learning.
Maintained organized, fun and interactive classroom to help children feel safe.
Educated students in foundational concepts such as shapes, numbers, and letters.
Monitored students' academic, social, and emotional progress and recorded in individual files.
Education
High School Diploma -
Bement High School
Bachelor of Science - Sociology With Minor in Psych
Old Dominion University
08-2025
General Education -
Parkland College, Champaign Urbana
01.2019
Skills
Able to provide excellent customer service with helpful and friendly attitude
Coordinated pick up and delivery of express mail services, unpacked inventory, and stocked supplies
Smoothly managed day to day front desk operations for busy urgent care clinic
Direct client inquiries, resolve conflicts, and confirm appointments
Maintain confidentiality of patients' records
Chart patient observations/track any behavioral changes that may be of use to providers
Assist with admission and discharge process
Monitored academic, social, and behavioral development
Create and manage lesson plans for three-four year olds
Communicate with parents and guardians regarding any behavioral issues
Computer Skills
Filing
Vital signs monitoring
Time Management
CPR Certification
HIPAA Compliance
Calm Under Stress
Social skills development
Languages
Portuguese
Native or Bilingual
Spanish
Limited Working
Timeline
Registered Behavior Technician
Lark Therapy Group
02.2024 - Current
Administrative Assistant/Receptionist
Community First Management
10.2023 - 10.2024
Mental Health Technician
Virginia Beach Psych Hospital
09.2022 - 10.2023
Mental Heath Technician
The Pavilion Behavioral Hospital
01.2019 - 09.2022
Lead Preschool Teacher
KinderCare Learning Centers
01.2017 - 01.2019
General Education -
Parkland College, Champaign Urbana
High School Diploma -
Bement High School
Bachelor of Science - Sociology With Minor in Psych
Director of Virtual Health at Buffalo Rehab Group Physical Therapy and Occupational Therapy PCDirector of Virtual Health at Buffalo Rehab Group Physical Therapy and Occupational Therapy PC