Thays Menezes
Chesapeake,VA
Summary
Compassionate and dedicated professional with experience as a Registered Behavioral Technician and a strong academic foundation in Sociology. Currently pursuing a degree in Sociology with a deep passion for mental health and working with diverse populations. Skilled in providing empathetic, client-centered care and seeking to apply both academic knowledge and hands on experience in a mental health-focused role that promotes emotional well-being and social support.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Mental Health Technician
Kempsville Center For Behavioral Health
03.2024 - Current
- Performed scheduled patient safety checks and documented results to establish patients' well-being.
- Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
- Provided crisis intervention and de-escalation techniques for patients experiencing emotional distress or exhibiting aggressive behaviors.
- Applied de-escalation and limit-setting techniques to promote patient cooperation.
Registered Behavior Technician
Lark Therapy Group
02.2024 - Current
- Assisted Board Certified Behavior Analysts in treatment plans tailored to each client's needs and goals.
- Supported client using principles of applied behavior analysis.
- Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
- Participated in patient education, helping to reinforce concepts and treatment plans.
- Intervened with clients' challenging behaviors by reinforcing therapeutic alternatives and coping mechanisms.
Administrative Assistant/Receptionist
Community First Management
10.2022 - 10.2024
- Scheduled office meetings and client appointments for staff teams.
- Answered multi-line phone system, routing calls, delivering messages to staff.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to the correct recipient.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
- Processed customer orders accurately and within agreed timeframes to meet service standards.
- Managed filing system, entered data and completed other clerical tasks.
- Assisted coworkers and staff members with special tasks on daily basis.
Mental Heath Technician
The Pavilion Behavioral Hospital
01.2019 - 10.2022
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
- Maintained clean and safe environment to promote patient safety and comfort.
- Contributed to positive patient experience by keeping rooms clean, organized, and well-stocked with supplies.
- Facilitated smooth transitions between shifts by maintaining thorough documentation of patient care activities and observations.
- Reduced stress for patients and families through effective communication and empathetic support.
- Supported patient admissions, discharges, and transfers to promote team productivity.
- Assisted nursing staff with completing daily rounds.
Education
High School Diploma -
Bement High School
Bachelor of Science - Sociology With Minor in Psych
Old Dominion University
Norfolk, VA12-2025
Associate of Arts -
Parkland College, Champaign Urbana
Champaign, IL12-2019
Skills
- Able to provide excellent customer service with helpful and friendly attitude
- Coordinated pick up and delivery of express mail services, unpacked inventory, and stocked supplies
- Smoothly managed day to day front desk operations for busy urgent care clinic
- Direct client inquiries, resolve conflicts, and confirm appointments
- Maintain confidentiality of patients' records
- Chart patient observations/track any behavioral changes that may be of use to providers
- Assist with admission and discharge process
- Monitored academic, social, and behavioral development
- Create and manage lesson plans for three-four year olds
- Communicate with parents and guardians regarding any behavioral issues
- Computer Skills
- Filing
- Vital signs monitoring
- Time Management
- CPR Certification
- Calm Under Stress
- Social skills development
Certification
- RBT - Registered Behavior Technician
Languages
Portuguese
Native or Bilingual
Spanish
Limited Working
Timeline
Mental Health Technician
Kempsville Center For Behavioral Health
03.2024 - Current
Registered Behavior Technician
Lark Therapy Group
02.2024 - Current
Administrative Assistant/Receptionist
Community First Management
10.2022 - 10.2024
Mental Heath Technician
The Pavilion Behavioral Hospital
01.2019 - 10.2022
High School Diploma -
Bement High School
Bachelor of Science - Sociology With Minor in Psych
Old Dominion University
Associate of Arts -
Parkland College, Champaign Urbana
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