Thaysa Amaro
Spring,TX
Summary
Dynamic leader with a proven track record in creative vision and sales strategy development, notably at Loja Ragdoll Artigos Infantis. Skilled in team leadership and problem-solving, I enhanced customer satisfaction and increased sales revenue through innovative solutions. Expert in client consultations and social media marketing, my approach consistently drives positive outcomes and operational excellence.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Florist Manager
Las Vegas Flower
03.2017 - 06.2024
- Introduced creative packaging solutions that enhanced product presentation while minimizing environmental impact.
- Coordinated seasonal displays that highlighted key trends in floral design while driving sales growth.
- Spearheaded a recycling initiative within the shop, reducing waste output by repurposing materials where possible.
- Utilized social media platforms effectively to promote the store''s services and connect with potential customers.
- Managed inventory and supply orders, ensuring optimal stock levels for efficient business operations.
- Handled complex customer inquiries and resolved issues promptly, ensuring client satisfaction and loyalty.
- Enhanced customer satisfaction by creating visually stunning floral arrangements tailored to individual preferences.
Interior Designer
Family Business
01.2002 - 09.2023
- Selected and sourced materials, furniture, and accessories for aesthetically pleasing spaces.
- Managed budgets and timelines effectively to deliver projects on schedule and within budget constraints.
- Collaborated with architects and contractors to ensure seamless integration of design elements.
- Specified appropriate products and materials to meet project objectives and design scheme.
- Participated in furniture selection and documentation of specifications.
- Developed space planning concepts, color palette selections, and textile presentations.
- Coordinated installations of fixtures, furniture, artwork ensuring proper placement alignment within each space according plan specifications.
- Determined personalized needs, tastes and design preferences through thorough client consultations.
- Worked closely with vendors to negotiate cost-effective pricing for materials while maintaining high-quality standards.
- Interfaced effectively with contractors and vendors to resolve issues and discuss ideas.
Wedding Planner
Fiori Cerimoniale
02.2008 - 05.2016
- Facilitated smooth communication between clients and vendors, fostering trust and positive working relationships.
- Oversaw setup and teardown procedures at venues while managing staff responsibilities during events.
- Implemented creative solutions to last-minute challenges or changes, maintaining client satisfaction during high-pressure situations.
- Created and designed tailor-made wedding plans to maximize client budget, keep client happy and cultivate referrals.
- Maintained strong professional connections within the industry through networking events and ongoing education opportunities.
- Directed pace of wedding and reception through multitasking and liaising with vendors to carry out event as planned with little or no deviations.
- Managed guest lists efficiently, coordinating RSVPs, accommodations, transportation arrangements as needed.
- Provided expert guidance on etiquette rules and cultural traditions relevant to each unique wedding celebration.
- Collaborated with clients to develop personalized wedding themes, reflecting their unique tastes and preferences.
CEO
Loja Ragdoll Artigos Infantis
05.2009 - 07.2013
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Developed and maintained relationships with customers and suppliers through account development.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Led a successful sales team by providing motivational coaching and performance-based incentives
Office Coordinator
Diedrich Advogados
01.1996 - 11.1999
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Provided administrative support to staff members, assisting with daily tasks as needed to promote productivity across the organization.
- Tracked records, filed documents, and maintained communication between clients to manage office activities.
- Served as a point of contact for clients visiting the office, providing exceptional customer service that led to increased client retention rates.
- Maintained strict confidentiality of sensitive information, upholding the highest level of professionalism at all times.
- Increased efficiency by regularly evaluating office workflows and recommending improvements as necessary.
- Oversaw maintenance requests for office equipment, ensuring prompt repairs or replacements as needed to prevent downtime.
- Assisted with the hiring process, conducting interviews and onboarding new employees to promote company culture.
Education
Complete - Permanent Cosmetics And Tattooing
Wild Beauty Academy
Las Vegas, NV06.2024
Continued Studies - Photography
UNLV
Las Vegas, NV02.2023
Bachelor - Culinary Arts
FMU
São Paulo 11.2010
Continued Studies - Florist
Florist Classes
São Paulo 06.2010
Bachelor - Law
Universidade Paulista Unip
Ribeirão Preto 11.2004
Interior Design
Recriarte
São Paulo 11.1998
Skills
- Creative vision
- Sales strategy development
- Order Fulfillment
- Floral Design Expertise
- Event planning coordination
- Product inventories
- Customer Service
- Workplace Safety
- Flower arranging
- Plant Maintenance
- Goal Setting
- Task Delegation
- Scheduling
- Team Supervision
- Client Consultations
- Social Media Marketing
- Quality Assurance
- Employee Scheduling
- Color theory
- Pricing strategy
- Merchandise Display
- Inventory Oversight
- Product ordering
- Promotional planning
- Design principles
- Floral pricing
- Certified Floral Designer
- Positive Attitude
- Teamwork and Collaboration
- Problem-Solving
- Time Management
- Attention to Detail
- Problem-solving abilities
- Multitasking
- Multitasking Abilities
- Excellent Communication
Certification
- Licensed Permanent Makeup
- State food safety
Languages
English
Full Professional
Portuguese
Native or Bilingual
Spanish
Elementary
Timeline
Florist Manager
Las Vegas Flower
03.2017 - 06.2024
CEO
Loja Ragdoll Artigos Infantis
05.2009 - 07.2013
Wedding Planner
Fiori Cerimoniale
02.2008 - 05.2016
Interior Designer
Family Business
01.2002 - 09.2023
Office Coordinator
Diedrich Advogados
01.1996 - 11.1999
Complete - Permanent Cosmetics And Tattooing
Wild Beauty Academy
Continued Studies - Photography
UNLV
Bachelor - Culinary Arts
FMU
Continued Studies - Florist
Florist Classes
Bachelor - Law
Universidade Paulista Unip
Interior Design
Recriarte
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