Summary
Overview
Work History
Education
Skills
Timeline
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Cadin Henderson

Topeka

Summary

Dynamic and results-oriented professional with a proven track record at Chick-fil-A, adept in staff management and customer relations. Excelled in enhancing service quality and efficiency, evidenced by a significant reduction in cash discrepancies. Skilled in decision-making support and fostering employee development, consistently prioritizing improvement and excellence. Developed skills in fast-paced environment, excelling in administrative support and organizational tasks. Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.

Overview

4
4
years of professional experience

Work History

Manager's Assistant

Chick-fil-A
06.2022 - Current
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
  • Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Responded to and directed incoming calls and other communication.
  • Completed forms, reports, logs, and records for the business.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.

Assistant

PE Foundations
05.2021 - 08.2021
  • Proven ability to learn quickly and adapt to new situations.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Passionate about learning and committed to continual improvement.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.

Education

High School Diploma -

Topeka High School
Topeka, KS
05-2024

Skills

  • Decision-making support
  • Basic computer support
  • Customer relations
  • Call handling
  • Employee relations
  • Customer service
  • Expense tracking
  • Money handling
  • Hospitality and accommodation
  • Staff management
  • Staff training and development

Timeline

Manager's Assistant

Chick-fil-A
06.2022 - Current

Assistant

PE Foundations
05.2021 - 08.2021

High School Diploma -

Topeka High School

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Cadin Henderson